£40,819
Avg. Salary
£12.49
Avg. Hourly Rate

Average additional compensation:

£3,492

Bonus

£1,000

Profit Sharing

£6,500

Commission

What am I worth?
How should I pay?

The average pay for a Service Delivery Manager is £12.49 per hour.

The average pay for a Service Delivery Manager is £40,819 per year.

10%
£7.42
10%
£12.49
50%
£32.00
90%
90%
MEDIAN £12.49
10%
£27k
10%
£41k
50%
£61k
90%
90%
MEDIAN £40,819
£26,618 - £61,329
£27K
£41K
£61K
MEDIAN: £40,819
10%
50%
90%
£7.42 - £32.00
£7
£12
£32
MEDIAN: £12.49
10%
50%
90%
£0£65K
Salary £26,618 - £61,329
Bonus £364 - £8,046
Profit Sharing £0.00 - £7,891
Commission £6,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£26,589 - £65,823
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 18 Mar 2019
  • Individuals Reporting: 758
Hourly Data £0£41
Hourly Rate £7.42 - £32.00
Overtime £0.00 - £41.58
Annual Data £0£65K
Bonus £364 - £8,046
Commission £6,500
Profit Sharing £0.00 - £7,891
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£26,589 - £65,823
  • Country: United States
  • Currency: GBP
  • Updated: 18 Mar 2019
  • Individuals Reporting: 13

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

Read More...
Service Delivery Manager Tasks
  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Popular Employer Salaries for Service Delivery Manager

Service Delivery Manager Job Listings

Popular Skills for Service Delivery Manager

Pay by Experience Level for Service Delivery Manager

Pay by Experience for a Service Delivery Manager has a positive trend. An entry-level Service Delivery Manager with less than 5 years of experience can expect to earn an average total compensation of ₤36,000 based on 180 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Delivery Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤44,000 based on 152 salaries. An experienced Service Delivery Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤48,000 based on 145 salaries. A Service Delivery Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤50,000 based on 52 salaries.

Pay Difference by Location

28%

19%

17%

-6%

-8%

National Average: £41,874

Larger city markers indicate a job is popular in that location.

Service Delivery Manager Reviews

Q: What is it like working as a Service Delivery Manager?

Service Delivery Manager in Leeds:
Pros: Servicing the business and fulfilling their needs to ensure they have full capacity to perform their daily business.
Cons: Workload very heavy and sometime unrealistic timescales/deadlines add to those pressures.

Related Job Salaries

Key Stats for Service Delivery Manager

Gender

Female
28 %
Male
72 %
Less than 1 year
1%
1-4 years
31%
5-9 years
25%
10-19 years
30%
20 years or more
12%

Experience Affects Service Delivery Manager Salaries

▲20%

▲16%

▲5%

National Average
₤42,000

▼14%

Skills That Affect Service Delivery Manager Salaries

Program Management
▲66%






National Average
₤42,000


IT Management
▼4%

Budget Management
▼5%

Process Improvement
▼8%

Customer Service
▼11%

Gender

Female
28 %
Male
72 %

Years of Experience

Less than 1 year
1%
1-4 years
31%
5-9 years
25%
10-19 years
30%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 54%
dental benefits
Dental: 15%
vision benefits
Vision: 20%
no benefits
None: 41%