The average pay for a Service Delivery Manager is £41,029 per year. The highest paying skills associated with this job are Program Management, Account Management, and Project Management.

£26,659 - £62,405
£27K
£41K
£62K
MEDIAN: £41,083
10%
50%
90%
£7.42 - £32.00
£7
£13
£32
MEDIAN: £12.50
10%
50%
90%
£0£66K
Salary £26,659 - £62,405
Bonus £359 - £8,757
Profit Sharing £0.00 - £7,500
Commission £3,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£26,544 - £66,895
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 9 Jun 2018
  • Individuals Reporting: 853
Hourly Data £0£40
Hourly Rate £7.42 - £32.00
Overtime £0.00 - £40.44
Annual Data £0£66K
Bonus £359 - £8,757
Commission £3,750
Profit Sharing £0.00 - £7,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£26,544 - £66,895
  • Country: United States
  • Currency: GBP
  • Updated: 9 Jun 2018
  • Individuals Reporting: 13

Job Description for Service Delivery Manager

Service delivery mangers often are the first and only contact for a client who needs answers regarding information systems and their account. These managers must have the skills to conduct recovery exercises and be able to document every step and progress during the recovery. After every exercise, service delivery managers must create a formal report for the clients.

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Service Delivery Manager Tasks

  • Manage service delivery for a suite of customers and provide day to day operational guidance.
  • Act as the link between a variety of projects, customers, and resources.
  • Recommend solutions to problems and cost-effective strategies for clients.
  • Monitor team members to ensure that project milestones are met and delivered on time.
  • Design and execute techniques to enhance productivity and efficiency and reduce risks.

Service Delivery Manager Pay By Employer

$0$183K

$96,799

$39,039

$99,145

$55,277

$107,500

Atos Origin
14 profiles
$113,360

$109,469

TEKsystems, Inc
14 profiles
$102,651

$96,000

Ericsson Inc.
12 profiles
$75,000

Service Delivery Manager Job Listings

Popular Skills for Service Delivery Manager

Pay by Experience Level for Service Delivery Manager

Pay by Experience for a Service Delivery Manager has a positive trend. An entry-level Service Delivery Manager with less than 5 years of experience can expect to earn an average total compensation of ₤36,000 based on 180 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Service Delivery Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤44,000 based on 152 salaries. An experienced Service Delivery Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤48,000 based on 145 salaries. A Service Delivery Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤50,000 based on 52 salaries.

Pay Difference by Location

National Average: £42,050

Larger city markers indicate a job is popular in that location.

Service Delivery Manager Reviews

Q: What is it like working as a Service Delivery Manager?

Service Delivery Manager in Leeds:
Pros: Servicing the business and fulfilling their needs to ensure they have full capacity to perform their daily business.
Cons: Workload very heavy and sometime unrealistic timescales/deadlines add to those pressures.

Related Job Salaries

Key Stats for Service Delivery Manager

Gender

Female
27 %
Male
73 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 27 votes.
Less than 1 year
2%
1-4 years
29%
5-9 years
25%
10-19 years
31%
20 years or more
12%

Experience Affects Service Delivery Manager Salaries

▲20%

▲15%

▲4%

National Average
₤42,000

▼14%

Skills That Affect Service Delivery Manager Salaries

Program Management
▲65%






National Average
₤42,000


Budget Management
▼5%

IT Management
▼5%

Process Improvement
▼8%

Customer Service
▼11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 27 votes.

Gender

Female
27 %
Male
73 %

Years of Experience

Less than 1 year
2%
1-4 years
29%
5-9 years
25%
10-19 years
31%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 56%
dental benefits
Dental: 15%
vision benefits
Vision: 19%
no benefits
None: 39%