The average pay for a Service Desk Analyst is £20,711 per year. People in this job generally don't have more than 10 years' experience. A skill in Windows Support is associated with high pay for this job. For the first five to ten years in this position, pay increases sharply, but any additional experience does not have a big effect on pay.

£15,844 - £28,343
£16K
£20K
£28K
MEDIAN: £20,415
10%
50%
90%
£8.00 - £17.33
£8
£13
£17
MEDIAN: £13.49
10%
50%
90%
£0£29K
Salary £15,844 - £28,343
Bonus £0.00 - £2,980
Profit Sharing £200.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£16,319 - £29,397
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 21 Sep 2017
  • Individuals Reporting: 286
Hourly Data £0£25
Hourly Rate £8.00 - £17.33
Overtime £7.27 - £25.53
Annual Data £0£29K
Bonus £0.00 - £2,980
Profit Sharing £200.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£16,319 - £29,397
  • Country: United States
  • Currency: GBP
  • Updated: 21 Sep 2017
  • Individuals Reporting: 19

Find Out Exactly What You Should Be Paid

United States (change)

Service Desk Analyst Job Listings

Popular Skills for Service Desk Analyst

Pay Difference by Location

National Average: £20,685

Larger city markers indicate a job is popular in that location.

Service Desk Analyst Reviews

Q: What is it like working as a Service Desk Analyst?

Service Desk Analyst in Nottingham:
"Dead former mining town with high immigration and crime."
Pros: Absolutely nothing. Its a dump with high unemployment, high crime and poor quality of life.
Cons: Air pollution in the city is horrendous owing to restricted and not-fit-for-purpose infrastructure. Huge numbers of economic migrants patrol the streets day and night. No local retail businesses have survived the council's war on parking. Every other shop face is a take away or a charity store. The people are on the whole ignorant uneducated and brutish. There is no culture in this city worth mentioning. The night life is mainly all student binge drinking and the streets are unsafe after dark.

Service Desk Analyst in Nottingham:
"The start."
Pros: Assisting users, office conditions, ticket management system.
Cons: Documentation and policies need to be continually updated which makes it time consuming.

Related Job Salaries

Key Stats for Service Desk Analyst

Gender

Female
13 %
Male
87 %
Less than 1 year
7%
1-4 years
66%
5-9 years
18%
10-19 years
8%
20 years or more
1%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Service Desk Analyst Salaries

▲19%

▲19%

National Average
₤21,000

▼1%

Skills That Affect Service Desk Analyst Salaries

Windows Support
▲14%


Windows Operating System General Use
▲7%


Help Desk / Desktop Support (Tier 2)
▲5%

Information Technology (IT) Support
▲2%

Microsoft Office
▲1%

National Average
₤21,000

Customer Service
▼3%

Microsoft Exchange
▼7%

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
7%
1-4 years
66%
5-9 years
18%
10-19 years
8%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 31%
dental benefits
Dental: 14%
vision benefits
Vision: 21%
no benefits
None: 56%
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