£22,832
Avg. Salary
£12.45
Avg. Hourly Rate

Average additional compensation for this job:

Bonus

£1,006

Profit Sharing

£590

Commission

£1,750

The average pay for a Support Engineer, Information Technology (IT) is $20.69 per hour.

The average pay for a Support Engineer, Information Technology (IT) is $54,359 per year.

$7
10%
$12
50%
$20
90%
MEDIAN $12
$16k
10%
$23k
50%
$31k
90%
MEDIAN $22,832
£15,676 - £31,102
£16K
£23K
£31K
MEDIAN: £22,832
10%
50%
90%
£7.15 - £19.57
£7
£12
£20
MEDIAN: £12.45
10%
50%
90%
£0£31K
Salary £15,676 - £31,102
Bonus £97.87 - £4,027
Profit Sharing £590
Commission £1,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,735 - £31,501
  • Country: United Kingdom
  • Currency: GBP
  • Updated: 13 Oct 2018
  • Individuals Reporting: 421
Hourly Data £0£205
Hourly Rate £7.15 - £19.57
Overtime £7.66 - £206
Annual Data £0£31K
Bonus £97.87 - £4,027
Commission £1,750
Profit Sharing £590
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
£15,735 - £31,501
  • Country: United States
  • Currency: GBP
  • Updated: 13 Oct 2018
  • Individuals Reporting: 12

Job Description for Support Engineer, Information Technology (IT)

An information technology (IT) support engineer ensures that all of the technological systems that the company uses are maintained and operational. The day-to-day activities of an IT support engineer vary, as new problems and issues may arise because of general wear-and-tear or new problems in software and technology. In addition, the engineer is an importance piece in communicating to other staff how the company's software and hardware work to other staff; this means that IT support engineers frequently talk with members of other departments that have issues with their information systems, to fix and explain the problems they are having.

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Support Engineer, Information Technology (IT) Tasks

  • Diagnose and solve problems with hardware, software, and network.
  • Order equipment and software and coordinate with vendors.
  • Install, troubleshoot, and repair hardware, software, printers, phone and AV equipment.
  • Review, audit, and revise policies affecting security and operability of hardware and software.

Common Career Paths for Support Engineer, Information Technology (IT)


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Support Engineer, Information Technology (IT) Job Listings

Popular Skills for Support Engineer, Information Technology (IT)

Pay by Experience Level for Support Engineer, Information Technology (IT)

Pay by Experience for a Support Engineer, Information Technology (IT) has a positive trend. An entry-level Support Engineer, Information Technology (IT) with less than 5 years of experience can expect to earn an average total compensation of ₤21,000 based on 133 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Support Engineer, Information Technology (IT) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of ₤26,000 based on 52 salaries. An experienced Support Engineer, Information Technology (IT) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of ₤27,000 based on 41 salaries. A Support Engineer, Information Technology (IT) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of ₤27,000 based on 5 salaries.

Pay Difference by Location

5%

-8%

National Average: £23,198

Larger city markers indicate a job is popular in that location.

Support Engineer, Information Technology (IT) Reviews

Q: What is it like working as a Support Engineer, Information Technology (IT)?

Support Engineer, Information Technology (IT) in Chippenham:
"IT support payscale."
Pros: Supportting users and solving problems.
Cons: The commute.

Related Job Salaries

Key Stats for Support Engineer, Information Technology (IT)

Gender

Female
2 %
Male
98 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.
Less than 1 year
1%
1-4 years
53%
5-9 years
22%
10-19 years
20%
20 years or more
3%

Experience Affects Support Engineer, Information Technology (IT) Salaries

▲17%

Late-Career
▲14%

▲10%

National Average
₤23,000

▼12%

Skills That Affect Support Engineer, Information Technology (IT) Salaries

Microsoft Office
▲17%

Windows Server 2008 R2
▲15%

Linux
▲12%

Cisco Networking
▲12%

Microsoft Exchange
▲3%


National Average
₤23,000

▼2%

Network Support
▼3%


Windows 2003 Server
▼4%


Computer Hardware Technician
▼5%


Windows Operating System General Use
▼7%

SQL
▼22%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
2 %
Male
98 %

Years of Experience

Less than 1 year
1%
1-4 years
53%
5-9 years
22%
10-19 years
20%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 24%
dental benefits
Dental: 5%
vision benefits
Vision: 15%
no benefits
None: 66%