Working at Charter Communications, Inc.

3.5
Overall Satisfaction
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  • Appreciation
    3.2
  • Company Outlook
    3.8
  • Fair Pay
    2.8
  • Learning and Development
    3.5
  • Manager Communication
    3.7
  • Manager Relationship
    4.0
  • Pay Policy
    2.7
  • Pay Transparency
    2.4
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Charter Communications, Inc. Reviews

What is it like working at Charter Communications, Inc.?

January 2019
"Great Company but out of touch on pay."
Sr. Software Engineer / Developer / Programmer in St. Louis:
Pros: Work feels important and possibly helps customers
Cons: Compensation and communicated value
December 2018
Solutions Engineer:
It would be nice if Charter was appreciative of those loyal employees that have been with the company for a long time. Limiting the number of levels a person can jump between positions and the salary increase that goes along with internally changing positions is counter-intuitive to actually appreciating that employee. Loyal and internally transferring employees are not compensated as well as those coming off the street to work the same job. Retaining knowledge and compensating that employee appropriately for that knowledge is very important.
December 2018
Video Producer:
Glorified camera operator position. The job description stipulates greater responsibility and general ability than the position actually offers/requires. Reasonable benefits and fair compensation. Ability to do quality video work suffers from to sales culture that prioritizes high volume and immediate turn-around. Salespeople who dictate your work are paid a higher commission for media sales than for production work, so you tend to be stuck working with shoestring budgets. Think about your local auto dealership whose commercials still look like they were spit out in the 90s. Those ads still get made because salespeople are afraid to have the creative team rock the boat by messing with (i.e., improving) something that earns them a monthly commission. For these reasons, not an ideal position for someone hoping to build a quality reel. Would be a decent entry-level learning opportunity for someone with basic production skills, but I'm afraid Charter would always err on the side of over-qualification (rather than enthusiasm and potential to grow).
December 2018
Sr. Network Engineer:
Office politics is the most important thing to this company. The leadership will continue to push for unobtainable deadlines on projects that will fail just to 'check a box.' data is cherry picked to tell a story that makes decision makers look good, and not an evidence based finding.
January 2019
"Great Company but out of touch on pay."
Sr. Software Engineer / Developer / Programmer in Town and Country:
Pros: Work I make an impact doing.
Cons: Compensation and feeling valued to the company.
May 2017
"CSR Job at Charter/SPectrum."
Customer Service Representative (CSR) in St. Petersburg:
Pros: I enjoy knowing more about the industry than 99% of the employees. Makes me feel accomplished.
Cons: I hate knowing more about the industry than 99% of the employees making what I make and doing what I do. Might be a good idea to put me to good use.
February 2019
"Stressful yes, but can be very rewarding."
Technical Support Specialist in Tampa:
Pros: The people are great, the benefits are as well.
Cons: When the tools we use are down
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