Assistant Front Office Manager Salary
The average Assistant Front Office Manager in the United States can expect to rake in roughly $43K per year. While the company and tenure impact pay for this group, location is the most influential factor. A fair number have medical and dental plans, and the greater part have vision insurance. Women Assistant Front Office Managers who took the survey just slightly outnumber men. Job satisfaction is high and work is enjoyable for most Assistant Front Office Managers. The data for this synopsis comes from respondents who took the PayScale salary survey.
|Salary||$32,243 - $51,596|
|Bonus||$0.00 - $3,807|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$29,353 - $51,047|
|Hourly Rate||$12.18 - $20.25|
|Overtime||$19.82 - $34.91|
|Bonus||$0.00 - $3,807|
|Total Pay (||$29,353 - $51,047|
Job Description for Assistant Front Office Manager
The assistant front office manager acts as the face of the organization for customers, making initial in-person contact with guests and ensuring a superior level of service. The assistant front office manager helps the front office manager in all front office affairs, with duties that may include helping guests check in and out, addressing guest needs, ensuring that any problems are attended to quickly, coordinating staff activities, arranging schedules, resolving payment disputes, administering bookkeeping and financial functions, and interviewing prospective job applicants. Assistant front office managers typically work in a hospitality setting.Read More...
Success as an assistant front office manager requires strong communications skills, courtesy, and patience, as the job involves both satisfying guests and coordinating a potentially large work staff. Excellent organizational skills are essential as the assistant front office manager is often responsible for many operational and financial tasks. The assistant front office manager's hours may vary depending on the organization's hours of operation. They are often on their feet most of the day to address problems and to supervise staff.
Educational requirements for this position vary depending on the size and focus of the establishment, with smaller establishments potentially requiring a high school diploma or equivalent and larger establishments potentially requiring either an associate's or bachelor's degree in hotel management, hospitality, or business management. Experience in the hotel industry, especially in a management role, is helpful, as is at least five years of experience in other customer service-related positions. (Copyright 2017 PayScale.com)
Assistant Front Office Manager Tasks
- Direct front office efforts and resolve customer concerns.
- Assist in determining room rates and operating budgets.
- Inspect and maintain lodging rooms and public areas for cleanliness and presentation.
Common Career Paths for Assistant Front Office Manager
Assistant Front Office Managers' salaries tend to stay somewhat constant even when they advance into higher-level positions like Reservations Manager. On average, Reservations Managers get paid about the same as Assistant Front Office Managers do. A lot of Assistant Front Office Managers advance their careers by becoming Front Office Managers and Office Managers. However, those positions offer $4K less and $2K less per year on average.
Assistant Front Office Manager Job Listings
Popular Employer Salaries for Assistant Front Office Manager
Fairmont Hotels and Resorts leads the field in terms of pay, with a median salary of $44K.
Popular Skills for Assistant Front Office Manager
Survey results imply that Assistant Front Office Managers put a diverse skill set to use. Most notably, skills in Problem Solving, Operations Management, Scheduling, and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Office and Customer Service. The majority of those who know Customer Service also know Scheduling.
Pay by Experience Level for Assistant Front Office Manager
Pay by Experience for an Assistant Front Office Manager has a negative trend. An entry-level Assistant Front Office Manager with less than 5 years of experience can expect to earn an average total compensation of $40,000 based on 124 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Assistant Front Office Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $41,000 based on 81 salaries. An experienced Assistant Front Office Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $36,000 based on 37 salaries. An Assistant Front Office Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $39,000 based on 10 salaries.
Pay Difference by Location
For Assistant Front Office Managers, Seattle provides a pay rate that is 15 percent greater than the national average. Assistant Front Office Managers will also find cushy salaries in Philadelphia (+13 percent), Washington (+13 percent), Los Angeles (+12 percent), and San Francisco (+11 percent). Houston is the lowest-paying area, 17 percent south of the national average. Austin and Atlanta are a couple other places where companies are known to pay below the median — salaries are 17 percent lower and 11 percent lower, respectively.
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Key Stats for Assistant Front Office Manager
Rated 5 out of 5
based on 27 votes.