Assistant Manager, Customer Service in Las Vegas, Nevada Salary

An Assistant Manager, Customer Service in Las Vegas, Nevada earns an average wage of $12.00 per hour.

$40,296 - $49,377
$44K
MEDIAN: $43,977
50%

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$9.67 - $20.58
$9
$15
$21
MEDIAN: $14.74
10%
50%
90%

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$0$49K
Salary $43,977
Bonus $2,000
Commission $600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,797 - $48,964
  • Country: United States
  • Currency: USD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 6
Hourly Data $0$20
Hourly Rate $9.67 - $20.58
Hourly Tips $0.69
Overtime $7.50
Annual Data $0$48K
Bonus $2,000
Commission $600
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,797 - $48,964
  • Country: United States
  • Currency: USD
  • Updated: 12 Jan 2018
  • Individuals Reporting: 13

Job Description for Assistant Manager, Customer Service

Assistant managers of customer service facilitate the operations of the customer service department by communicating goals to employees and training them to properly handle customer-service situations. The assistant manager must maintain close relationships with the entire customer service team and provide instruction and help as needed. They also are expected to work alongside other administration to coordinate departmental efforts. The assistant manager also must be able to understand content presented during meetings (such as data trends and graphical representations) and how it may affect their team. In order to qualify for this position, candidates typically are expected to hold a bachelor’s degree. Applicants are also expected to have several years' experience in management. They also must have exceptional interpersonal and management skills. (Copyright 2018 PayScale.com)


Assistant Manager, Customer Service Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

About Las Vegas, Nevada

Clark County, Nevada
623,769
Male:
310,568 (49.8%)
Female:
313,201 (50.2%)
Las Vegas (/lɑːs ˈveɪɡəs/, Spanish for "The Meadows"), officially the City of Las Vegas and often known simply as Vegas, is the 29th-most populated city in the United States, the most populated city in the state of Nevada, and the county seat of Clark County. The city anchors the Las Vegas Valley metropolitan area and is the largest city within the greater Mojave Desert. Las Vegas is an internationally renowned major resort city known primarily for its gambling, shopping, fine dining, entertainment, and nightlife. It is the leading financial, commercial, and cultural center for Nevada. The city bills itself as The Entertainment Capital of the World, and is famous for its mega casino–hotels and associated activities. It is a top three destination in the United States for business conventions and a global leader in the hospitality industry, claiming more AAA Five Diamond hotels than any city in the world. Today, Las...
Las Vegas:
$49,676
Nevada:
$52,431
$983
Las Vegas:
$209,400
Nevada:
$221,400
5.7%

Assistant Manager, Customer Service Job Listings

Key Stats for Assistant Manager, Customer Service

Gender

Female
55 %
Male
45 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.
Less than 1 year
5%
1-4 years
47%
5-9 years
21%
10-19 years
11%
20 years or more
16%

Skills That Affect Assistant Manager, Customer Service Salaries

Customer Relationship Management (CRM)
▼0%

National Average
$38,000

Customer Service
▼18%

Training
▼18%

Customer Relations
▼18%

Cash Handling
▼26%

People Management
▼34%

Operations Management
▼34%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 4 votes.

Gender

Female
55 %
Male
45 %

Years of Experience

Less than 1 year
5%
1-4 years
47%
5-9 years
21%
10-19 years
11%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 60%
vision benefits
Vision: 60%
no benefits
None: 33%