The average hourly pay for an Automobile Service Writer is $13.21.
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Job Description for Automobile Service Writer
An automobile service writer is a key employee in the service and maintenance department of large auto dealers and dedicated auto mechanic shops. The writer serves as something of a liaison between customers and the staff of mechanics and technicians. Service writers are the persons who write up all issues regarding a car brought in for service. They review estimates for accuracy, itemize and codify charges by parts and labor, and present customers with itemized invoices. They also serve as one …Read more
Automobile Service Writer Tasks
- Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
- Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
- Provide customer service and schedule service appointments.
- Ask owners questions and perform visual inspections of cars to determine the cause of problems.
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Popular Skills for Automobile Service Writer
Avg. Hourly Rate
Skills in Customer Service and Sales are correlated to pay that is above average. Skills that pay less than market rate include Technical Services, Customer Relationship Management (CRM) and Customer Relations.
Pay by Experience Level for Automobile Service Writer
An entry-level Automobile Service Writer with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $12.15 based on 28 salaries. An early career Automobile Service Writer with 1-4 years of experience earns an average total compensation of $12.97 based on 183 salaries. A mid-career Automobile Service Writer with 5-9 years of experience earns an average total compensation of $13.61 based on 67 salaries. An experienced Automobile Service Writer with 10-19 years of experience earns an average total compensation of $14.87 based on 75 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Automobile Service Writer in their job title in Portland, Oregon earn an average of 31.3% more than the national average. These job titles also find higher than average salaries in Sacramento, California (28.1% more) and Denver, Colorado (6.0% more).
Years of Experience
This data is based on 405 survey responses.