$38,941
Avg. Salary
$13.10
Avg. Hourly Rate

Average additional compensation:

$4,782

Bonus

$10,000

Profit Sharing

$5,120

Commission

What am I worth?
How should I pay?

The average pay for an Automobile Service Writer is $13.10 per hour.

The median Automobile Service Writer has a base pay of $38,941. Salaries generally range from $25k to $61k. The median bonus is $4,782. Skills that can affect salary include Customer Service, Customer Relations, Customer Relationship Management (CRM), Sales, Automotive Engine Repair.
$9.80
10%
$13.10
50%
$18.20
90%
MEDIAN $13.10
$25k
10%
$39k
50%
$61k
90%
MEDIAN $38,941
$24,898 - $61,179
$25K
$39K
$61K
MEDIAN: $38,941
10%
50%
90%

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$9.80 - $18.20
$9
$13
$18
MEDIAN: $13.10
10%
50%
90%

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$0$61K
Salary $24,898 - $61,179
Bonus $387 - $20,664
Profit Sharing $10,000
Commission $0.00 - $24,911
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,705 - $56,325
  • Country: United States
  • Currency: USD
  • Updated: 9 Feb 2019
  • Individuals Reporting: 223
Hourly Data $0$30
Hourly Rate $9.80 - $18.20
Hourly Tips $1.00
Overtime $11.15 - $30.30
Annual Data $0$56K
Bonus $387 - $20,664
Commission $0.00 - $24,911
Profit Sharing $10,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,705 - $56,325
  • Country: United States
  • Currency: USD
  • Updated: 9 Feb 2019
  • Individuals Reporting: 219

Job Description for Automobile Service Writer

An automobile service writer is a key employee in the service and maintenance department of large auto dealers and dedicated auto mechanic shops. The writer serves as something of a liaison between customers and the staff of mechanics and technicians. Service writers are the persons who write up all issues regarding a car brought in for service. They review estimates for accuracy, itemize and codify charges by parts and labor, and present customers with itemized invoices. They also serve as one of the main customer-facing employees in the operation and are a key part of customer service in repair operations.

Read More...
Automobile Service Writer Tasks
  • Explain to customers what kinds of repairs or servicing their car needs, and make cost estimates for the work.
  • Track repair status and fill out reports detailing the time spent on repairs and expenses for parts.
  • Provide customer service and schedule service appointments.
  • Ask owners questions and perform visual inspections of cars to determine the cause of problems.

Common Career Paths for Automobile Service Writer


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Many Automobile Service Writers move into an Automotive Service Manager role, and folks who currently hold that position report a much higher median income of $53K per year. A Service Writer role is the most prevalent career advancement for Automobile Service Writers. Paychecks for that role are $34K on average. The Parts Manager position is another common transition for Automobile Service Writers; in this role, salaries are typically at the $41K mark.

Automobile Service Writer Job Listings

Popular Skills for Automobile Service Writer


Automobile Service Writers generally report applying a varied skill set to their work. Most notably, skills in Sales, Customer Relationship Management, Automotive Engine Repair, and Customer Service are correlated to pay that is above average. At the other end of the pay range are skills like Customer Relations and Customer Service. For most people, competency in Customer Relations indicates knowledge of Customer Relationship Management (CRM).

Pay by Experience Level for Automobile Service Writer

Pay by Experience for an Automobile Service Writer has a positive trend. An entry-level Automobile Service Writer with less than 5 years of experience can expect to earn an average total compensation of $33,000 based on 180 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Automobile Service Writer with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $36,000 based on 73 salaries. An experienced Automobile Service Writer which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $41,000 based on 67 salaries. An Automobile Service Writer with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $46,000 based on 32 salaries.

Automobile Service Writer Reviews

Q: What is it like working as an Automobile Service Writer?

Automobile Service Writer in Eugene:
"High stress."
Pros: Being in control of how much money I make.
Cons: Long hours, high stress.

Automobile Service Writer in Pelham:
"Very Interesting."
Pros: I LOVE THE CUSTOMERS AND THE CHALLENGE OF PRICING PARTS, AND LOOKING UP LABOR.
Cons: THE PAY TWO PHONE LINES CALLING ANNOYING CUSTOMERS.

Related Job Salaries

Key Stats for Automobile Service Writer

Gender

Female
30 %
Male
70 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 56 votes.
Less than 1 year
7%
1-4 years
45%
5-9 years
15%
10-19 years
20%
20 years or more
13%

Experience Affects Automobile Service Writer Salaries

▲31%

▲16%

▲2%

National Average
$35,000

▼7%

Skills That Affect Automobile Service Writer Salaries

Sales
▲11%


Automotive Engine Repair
▼0%

National Average
$35,000



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 56 votes.

Gender

Female
30 %
Male
70 %

Years of Experience

Less than 1 year
7%
1-4 years
45%
5-9 years
15%
10-19 years
20%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 53%
dental benefits
Dental: 37%
vision benefits
Vision: 31%
no benefits
None: 44%