Bilingual Customer Service Representative in Miami, Florida Salary

How much does a Bilingual Customer Service Representative make in Miami, FL? In Miami, a Bilingual Customer Service Representative earns around $15.01 per hour on average. This is 5% higher than the national average for a Bilingual Customer Service Representative which is $14.23 per hour. Wages for a Bilingual Customer Service Representative in Miami range from $11.98 per hour to $19.87 per hour. Total Annual Pay, which includes hourly rate and overtime for a Bilingual Customer Service Representative in Miami ranges from $24,374 to $43,633 annually. Job satisfaction is reported as 0 out of 5 stars. In Miami, women make up the majority of the workforce (75 percent). In Miami, a Bilingual Customer Service Representative often enjoys medical, dental, and vision benefits provided by their employer.

$11.98 - $19.87
$12
$15
$20
MEDIAN: $15.01
10%
50%
90%

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Hourly Data $0$22
Hourly Rate $11.98 - $19.87
Overtime $22.55
Annual Data $0$43K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,374 - $43,633
  • Country: United States
  • Currency: USD
  • Updated: 20 Nov 2017
  • Individuals Reporting: 10

Job Description for Bilingual Customer Service Representative

  • Answer calls and respond to customer inquiries, complaints and concerns.
  • Log and document customer interactions and problem status.
  • Follow through with customers and problems to ensure closure.
  • Escalate calls where they are beyond job scope, ensuring quality service.

About Miami, Florida

Miami-Dade County, Florida
440,989
Male:
215,840 (48.9%)
Female:
225,149 (51.1%)
Miami (/maɪˈæmi/; Spanish pronunciation: [miˈami]) is a seaport city at the southeastern corner of the U.S. state of Florida and its Atlantic coast. As the seat of Miami-Dade County, the municipality is the principal, central, and most populous of its metropolitan area and part of the second-most populous metropolis in the southeastern United States. According to the U.S. Census Bureau, Miami's metro area is the eighth-most populous and fourth-largest urban area in the U.S., with a population of around 5.5 million. Miami is a major center, and a leader in finance, commerce, culture, media, entertainment, the arts, and international trade. In 2012, Miami was classified as an Alpha−World City in the World Cities Study Group's inventory. In 2010, Miami ranked seventh in the United States in terms of finance, commerce, culture, entertainment, fashion, education, and other sectors. It ranked 33rd among global cities. In 2008, Forbes magazine ranked Miami "America's Cleanest City",...
Miami:
$29,989
Florida:
$49,426
$1,020
Miami:
$286,600
Florida:
$179,800
4.5%

Bilingual Customer Service Representative Job Listings

Key Stats for Bilingual Customer Service Representative

Gender

Female
75 %
Male
25 %
1-4 years
38%
5-9 years
15%
10-19 years
31%
20 years or more
15%

Experience Affects Bilingual Customer Service Representative Salaries

Experienced
▲1%

National Average
$31,000

▼7%

Skills That Affect Bilingual Customer Service Representative Salaries

Customer Relations
▼0%

Sales
▼0%

National Average
$31,000

Spanish Language
▼2%

Customer Service
▼3%

Data Entry
▼14%

Gender

Female
75 %
Male
25 %

Years of Experience

1-4 years
38%
5-9 years
15%
10-19 years
31%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 80%
vision benefits
Vision: 80%
no benefits
None: 20%