Bilingual Customer Service Representative in Charlotte, North Carolina Salary

A Bilingual Customer Service Representative in Charlotte, North Carolina earns an average wage of $14.25 per hour. Skills that are associated with high pay for this job are Data Entry, Customer Relations, and Customer Service.

$13.88 - $18.19
$15
MEDIAN: $14.98
50%

Add this chart to your site: 640px    300px

Hourly Data $0$22
Hourly Rate $14.98
Overtime $22.50
Annual Data $0$44K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,638 - $44,698
  • Country: United States
  • Currency: USD
  • Updated: 19 Nov 2017
  • Individuals Reporting: 8

Job Description for Bilingual Customer Service Representative

  • Answer calls and respond to customer inquiries, complaints and concerns.
  • Log and document customer interactions and problem status.
  • Follow through with customers and problems to ensure closure.
  • Escalate calls where they are beyond job scope, ensuring quality service.

About Charlotte, North Carolina

Mecklenburg County, North Carolina
827,121
Male:
396,646 (48.0%)
Female:
430,475 (52.0%)
Charlotte /ˈʃɑːrlət/ is the largest city in the state of North Carolina. It is the county seat of Mecklenburg County and the second largest city in the southeastern United States, just behind Jacksonville, Florida. Charlotte is the third fastest growing major city in the United States. In 2014, the estimated population of Charlotte according to the U.S. Census Bureau was 809,958, making it the 17th largest city in the United States based on population. The Charlotte metropolitan area ranks 22nd largest in the US and had a 2014 population of 2,380,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2014 U.S. Census population estimate of 2,537,990. Residents of Charlotte are referred to as "Charlotteans." It is listed as a "gamma-plus" global city by the Globalization and World Cities Research Network. Charlotte is home to the corporate headquarters of Bank of America and the east...
Charlotte:
$53,919
North Carolina:
$47,830
$978
Charlotte:
$188,800
North Carolina:
$160,100
5.2%

Bilingual Customer Service Representative Job Listings

Key Stats for Bilingual Customer Service Representative

Gender

Female
80 %
Male
20 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
Less than 1 year
10%
1-4 years
60%
5-9 years
20%
10-19 years
10%

Skills That Affect Bilingual Customer Service Representative Salaries

Data Entry
▲11%

Customer Relations
▲10%

Customer Service
▲7%

National Average
$34,000

Spanish Language
▼11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
10%
1-4 years
60%
5-9 years
20%
10-19 years
10%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 63%
vision benefits
Vision: 63%
no benefits
None: 25%