Call Center Manager with Customer Service Metrics Skills Salary

The average pay for a Call Center Manager with Customer Service Metrics skills is $59,910 per year.

$42,654 - $83,699
$43K
$60K
$84K
MEDIAN: $60,317
10%
50%
90%

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$13.70 - $27.60
$14
$19
$28
MEDIAN: $19.00
10%
50%
90%

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$0$85K
Salary $42,654 - $83,699
Bonus $0.00 - $11,887
Profit Sharing $0.00 - $5,068
Commission $8,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$42,827 - $85,623
  • Country: United States
  • Currency: USD
  • Updated: 24 Sep 2017
  • Individuals Reporting: 261
Hourly Data $0$32
Hourly Rate $13.70 - $27.60
Overtime $25.00
Annual Data $0$85K
Bonus $0.00 - $11,887
Commission $8,500
Profit Sharing $0.00 - $5,068
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$42,827 - $85,623
  • Country: United States
  • Currency: USD
  • Updated: 24 Sep 2017
  • Individuals Reporting: 16

Find Out Exactly What You Should Be Paid

United States (change)

Call Center Manager Job Listings

Pay by Experience Level for Call Center Manager

Pay by Experience for a Call Center Manager has a positive trend. An entry-level Call Center Manager with less than 5 years of experience can expect to earn an average total compensation of $53,000 based on 73 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Call Center Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $58,000 based on 118 salaries. An experienced Call Center Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $65,000 based on 134 salaries. A Call Center Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $70,000 based on 43 salaries.

Pay Difference by Location

National Average: $61,343

Larger city markers indicate a job is popular in that location.

Key Stats for Call Center Manager

Gender

Female
61 %
Male
39 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 63 votes.
Less than 1 year
0%
1-4 years
16%
5-9 years
27%
10-19 years
40%
20 years or more
16%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Call Center Manager Salaries

Late-Career
▲15%

▲6%

National Average
$61,000

Mid-Career
▼5%

Entry-Level
▼14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 63 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
0%
1-4 years
16%
5-9 years
27%
10-19 years
40%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 82%
vision benefits
Vision: 73%
no benefits
None: 12%
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