The average salary for a Call Center Manager at Ruffalocody, LLC is $42,138.
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$38k - $50k
$983 - $2k
$39k - $51k
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Job Description for Call Center Manager
A call center manager is responsible for ensuring their organization's call center operates effectively and efficiently at all times. They must maintain a high level of customer satisfaction, and the ability to maintain a positive, professional attitude with customers and colleagues is essential. A call center manager is responsible for training, scheduling and leading their customer service team, as well as overseeing strategies for inbound and outbound calls. Most call center managers must be …Read more
Popular Employer Salaries for Call Center Manager
The top respondents for the job title Call Center Manager are from the companies AT&T Inc., Teleperformance, Usa and Teletech Holdings Inc.. Reported salaries are highest at Charter Communications, Inc. where the average pay is $73,698. Other companies that offer high salaries for this role include AT&T Inc. and Lake Michigan Credit Union, earning around $65,049 and $57,303, respectively. Alorica, Inc. pays the lowest at around $29,315. Teletech Holdings Inc. and Teleperformance, Usa also pay on the lower end of the scale, paying $38,782 and $40,971, respectively.
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Popular Skills for Call Center Manager
Call Center Operations
Skills in Call Center Operations and People Management are correlated to pay that is above average. Skills that pay less than market rate include Data Analysis, Training and Operations Management.
Years of Experience
This data is based on 28 survey responses.
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