Entry-Level Call Center Representative Salary

An Entry-Level Call Center Representative earns an average wage of $12.47 per hour. A skill in Customer Service Metrics is associated with high pay for this job.

$21,450 - $46,407
$21K
$32K
$46K
MEDIAN: $32,453
10%
50%
90%

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$9.89 - $16.65
$9
$13
$17
MEDIAN: $12.81
10%
50%
90%

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$0$46K
Salary $21,450 - $46,407
Bonus $197.97 - $4,881
Profit Sharing $1,965
Commission $62.50 - $17,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,787 - $37,129
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 141
Hourly Data $0$24
Hourly Rate $9.89 - $16.65
Hourly Tips $0.50
Overtime $13.56 - $24.40
Annual Data $0$37K
Bonus $197.97 - $4,881
Commission $62.50 - $17,500
Profit Sharing $1,965
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,787 - $37,129
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 995

Find Out Exactly What You Should Be Paid

United States (change)

Call Center Representative Job Listings

Popular Employer Salaries for Call Center Representative

Pay Difference by Location

National Average: $28,161

Larger city markers indicate a job is popular in that location.

Call Center Representative Advice

Q: What do you wish you knew about your job when you first started out?

Call Center Representative in Kennesaw:
"Pay not compatible with # of products to support."
Level 4 reps support ALL products w/o pay increase.

Call Center Representative in Florence:
"That you would obtain health issues from being chained to de."
Consider better head set and move on breaks etc.

Call Center Representative in Jackson:
"Dealing with Unruly people on phone calls."
Pay attention to people questions. Make sure you answer people questions. Always research the questions before giving people your opions.

Call Center Representative in Orlando:
"Career Opportunities."
Focus on your degrees, not your company. You can be the best employee on campus, but you will never receive a promotion unless an opening presents itself. Employers have figured a way to utilize your skills without compensation. My employer created two positions. One is called a job enrichment program and the other is called a relief team manager. Both positions are temporary 6-12 month projects, so you do not receive any extra pay. It is presented as a way to sharpen your skills in preparation for a promotion. The company gets the work of a manager completed without paying manager money. This can go on indefinitely. The company can continue to rotate employees in and out of these positions forever. You would be able to receive a Masters or Doctorate faster. Companies like this are asking you to PROVE you are worthy through hard work and dedication before they will promote you. This could take a lifetime, literally. A higher degree will command the position you desire.

Call Center Representative in Houston:
"Career path."
Fine out if ther is room for growth.

Key Stats for Call Center Representative

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 170 votes.
Less than 1 year
12%
1-4 years
76%
5-9 years
13%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Call Center Representative Salaries

Customer Service Metrics
▲7%

Insurance
▲6%

Customer Relationship Management (CRM)
▲4%

Systems Computer/Console Operations
▲4%

Data Entry
▲3%

Sales
▲1%

Phone Support
▼0%

Microsoft Office
▼0%

Microsoft Excel
▼0%

National Average
$28,000




Typing
▼2%

Computer Service
▼5%

Inside Sales
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 170 votes.

Gender

Female
70 %
Male
30 %

Common Health Benefits

medical benefits
Medical: 69%
dental benefits
Dental: 60%
vision benefits
Vision: 53%
no benefits
None: 28%
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