Avg. Base Salary (USD)
The average salary for a Call Center Supervisor is $41,646 in 2023
What Do Call Center Supervisors Do?
Call center supervisors lead teams call center agents. The supervisors function as a part of the management team and are responsible for overseeing the day to day operations of assigned departments. Call center supervisors must have an excellent working knowledge of all company policies and procedures as they collaborate with other directors, service line employees and managers to perform a variety of administrative duties related to staff management, customer care, assessment, education and …Read more
- Evaluate and coordinate the workflow and activities of call center representatives to meet the volume management target.
- Support call center representatives on incoming calls with difficult customers or calls that requires in-depth knowledge of the company's products or services.
- Supervise the day to day activities within the call center operations.
FAQs About Call Center Supervisors
What is the highest pay for Call Center Supervisors in St. Louis?
Our data indicates that the highest pay for a Call Center Supervisor in St. Louis is $NaN / year
What is the lowest pay for Call Center Supervisors in St. Louis?
Our data indicates that the lowest pay for a Call Center Supervisor in St. Louis is $NaN / year
How can Call Center Supervisors increase their salary?
Increasing your pay as a Call Center Supervisor is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Call Center Supervisor that oversees more junior Call Center Supervisors, this experience can increase the likelihood to earn more.