$94,821
Avg. Salary
$14.63
Avg. Hourly Rate

Average additional compensation for this job:

Bonus

$4,932

Commission

$13,000

The average pay for a Call Center And Customer Service Executive is $14.63 per hour.

The average pay for a Call Center And Customer Service Executive is $94,821 per year.

$10
10%
$15
50%
$20
90%
MEDIAN $15
$31k
10%
$95k
50%
$201k
90%
MEDIAN $94,821
$30,570 - $200,612
$31K
$95K
$200K
MEDIAN: $94,821
10%
50%
90%

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$10.42 - $19.70
$10
$15
$20
MEDIAN: $14.63
10%
50%
90%

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$0$200K
Salary $30,570 - $200,612
Bonus $1,151 - $24,730
Commission $13,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,151 - $163,939
  • Country: United States
  • Currency: USD
  • Updated: 5 Nov 2018
  • Individuals Reporting: 85
Hourly Data $0$31
Hourly Rate $10.42 - $19.70
Hourly Tips $2.08
Overtime $14.55 - $31.28
Annual Data $0$163K
Bonus $1,151 - $24,730
Commission $13,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,151 - $163,939
  • Country: United States
  • Currency: USD
  • Updated: 5 Nov 2018
  • Individuals Reporting: 105

Job Description for Call Center and Customer Service Executive

Call center customer service executives hold high-level, problem-solving positions in fast-paced work environments; they must have strong communication skills and the ability to think quickly and creatively to solve consumers' problems in a professional manner. These executives are responsible for enacting their companies' standards while providing exemplary service to consumers, and many may telecommute or work solely in offices.

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Call Center and Customer Service Executive Tasks

  • Establish and communicate the service standards to the operations so that quality customer satisfaction is achieved.
  • Strategize the planning, developing and directing of the call center operations and customer service programs.

Call Center and Customer Service Executive Job Listings

Pay by Experience Level for Call Center and Customer Service Executive

Pay by Experience for a Call Center and Customer Service Executive has a positive trend. An entry-level Call Center and Customer Service Executive with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 48 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Call Center and Customer Service Executive with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $40,000 based on 24 salaries. An experienced Call Center and Customer Service Executive which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $41,000 based on 25 salaries. A Call Center and Customer Service Executive with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $52,000 based on 9 salaries.

Call Center and Customer Service Executive Reviews

Q: What is it like working as a Call Center and Customer Service Executive?

Call Center and Customer Service Executive in Denver:
"Great place to work."
Pros: I like the challenge of helping people. Technology changes fast and I can help answer questions & repair many issues remotely. The company tries to make it a good work environment.
Cons: There are both customers and employees who don't appriciate the realities of the situation. Customers who are abusive. Employees who take advatage and don't do their job. Both make it harder on everyone who are actually trying to do the right thing.

Related Job Salaries

Key Stats for Call Center and Customer Service Executive

Gender

Female
66 %
Male
34 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 21 votes.
Less than 1 year
7%
1-4 years
40%
5-9 years
18%
10-19 years
24%
20 years or more
11%

Experience Affects Call Center and Customer Service Executive Salaries

Late-Career
▲32%

▲5%

Mid-Career
▲1%

National Average
$39,000

▼19%

Skills That Affect Call Center and Customer Service Executive Salaries


National Average
$39,000

Sales
▼15%

Spanish Language
▼15%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 21 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
7%
1-4 years
40%
5-9 years
18%
10-19 years
24%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 69%
vision benefits
Vision: 63%
no benefits
None: 15%