A Claim Representative with Negotiation skills earns an average salary of $49,763 per year.
|Salary||$40,198 - $78,869|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$40,637 - $80,521|
Job Description for Claim Representative
A claim representative is a person who works within an insurance company and acts as liaison between the customer and insurance company. This position will generally keep traditional weekday, daytime hours, though many will work evenings and weekend shifts in order to accommodate customers. This position is found in all types of insurance, including property, medical, and life insurance.Read More...
A claim representative will often work in an office environment with other insurance personnel. However, light travel is often required to claimants’ homes and other offices. A claim representative will generally be required to have a high school diploma with additional training in business, risk management, or insurance studies. However, particular requirements may depend on the insurance agency.
A claim representative will often have a variety of responsibilities and duties throughout their day. The ability to multitask and maintain organization is an absolute must with this position. Some duties associated with the position may include investigating claims made against an insurance company, determining the accuracy of a claim, investigating the circumstances of a claim, gathering information regarding the claim, attaining information to estimate damages, negotiating a settlement between the claimant and insurance company, ensuring fair and accurate claims, inspecting damage to insured property, performing consultations among claimants and witnesses, meeting with doctors to ensure accurate claims, reading and analyzing police reports, reading and analyzing doctor’s records, examining photographs and diagrams of insured properties, meeting and consulting with lawyers, and coming to an accurate resolution regarding the final decision of the claim. This position requires a person who will be able to operate effectively under high stress conditions. (Copyright 2018 PayScale.com)
Claim Representative Tasks
- Analyze and process simple and complex claims in accordance with policies.
- Contact insurance companies and other third parties to communicate claims and processes, negotiating when appropriate.
- Collect documentation necessary to substantiate claims, noting problems and discrepancies.
Claim Representative Job Listings
Key Stats for Claim Representative
Rated 4 out of 5
based on 3 votes.