Average Customer Service Manager Salary

$61,117
Avg. Base Salary (USD)
10%
$42k
MEDIAN
$61k
90%
$88k

The average salary for a Customer Service Manager is $61,117

Base Salary
$42k - $88k
Bonus
$515 - $11k
Profit Sharing
$407 - $10k
Commission
$1k - $20k
Total Pay
$31k - $86k
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What is the Pay by Experience Level for Customer Service Managers?

What Do Customer Service Managers Do?

Customer Service Manager Tasks
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
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How do Customer Service Managers Rate Their Jobs?

4 out of 5
(1,092)
Highly Satisfied
200Reviews
Based on 1,092 responses, the job of Customer Service Manager has received a job satisfaction rating of 4.03 out of 5. On average, Customer Service Managers are highly satisfied with their job.

FAQs About Customer Service Managers

What is the highest pay for Customer Service Managers?

Our data indicates that the highest pay for a Customer Service Manager is $88k / year

What is the lowest pay for Customer Service Managers?

Our data indicates that the lowest pay for a Customer Service Manager is $42k / year

How can Customer Service Managers increase their salary?

Increasing your pay as a Customer Service Manager is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Customer Service Manager that oversees more junior Customer Service Managers, this experience can increase the likelihood to earn more.