Average Customer Service Manager Salary

Average Customer Service Manager Salary

$58,291
Avg. Base Salary (USD)
10%
$40k
MEDIAN
$58k
90%
$84k

The average salary for a Customer Service Manager is $58,291

Base Salary
$40k - $84k
Bonus
$484 - $11k
Profit Sharing
$230 - $8k
Commission
$959 - $17k
Total Pay
$29k - $83k
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What is the Pay by Experience Level for Customer Service Managers?

What Do Customer Service Managers Do?

Customer Service Manager Tasks
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
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Job Satisfaction for Customer Service Manager

3.8 out of 5
(1,783)
Highly Satisfied
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Gender Breakdown

Female
70.3%
Male
29.3%
Prefer to self-define
0.4%
This data is based on 4,471 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

75%

Dental

66%

Vision

58%

None

24%