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Average Claims Representative Salary

$48,396
Avg. SalaryShow Hourly Rate
$1,492
Bonus
$3,200
Profit Sharing
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The average salary for a Claims Representative is $48,396.
10%
$37k
MEDIAN
$48k
90%
$74k
Is Claims Representative your job title? Find out what you should be paid
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Salary
$37k - $74k
Bonus
$493 - $5k
Profit Sharing
$700 - $8k
Total Pay
$30k - $68k
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What Do Claims Representatives Do?

Claims Representative Tasks
  • Analyze and process simple and complex claims in accordance with policies.
  • Contact insurance companies and other third parties to communicate claims and processes, negotiating when appropriate.
  • Collect documentation necessary to substantiate claims, noting problems and discrepancies.

Job Satisfaction for Claims Representative

3.7 out of 5
(124)
Highly Satisfied
13Reviews
The top respondents for the job title Claims Representative are from the companies Progressive Casualty Insurance Company, State Farm Insurance Company and UnitedHealth Group. Reported salaries are highest at U.S. Social Security Administration (SSA) where the average pay is $75,272. Other companies that offer high salaries for this role include State Farm Insurance Company and Progressive Casualty Insurance Company, earning around $72,369 and $50,000, respectively. Geico pays the lowest at around $40,119. Sedgwick Claims Management Services, Inc. (Sedgwick CMS) and UnitedHealth Group also pay on the lower end of the scale, paying $43,714 and $46,000, respectively.

Career Paths

Explore the most common career paths for Claims Representative. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Claims Representative
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Claims Representative Job Listings

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What Are Popular Skills for Claims Representatives?

Skills in Claim Handling and Negotiation are correlated to pay that is above average. Skills that pay less than market rate include Inbound Calls, Insurance and Customer Service.

What is the Pay by Experience Level for Claims Representatives?

An entry-level Claims Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $42,941 based on 75 salaries. An early career Claims Representative with 1-4 years of experience earns an average total compensation of $46,057 based on 299 salaries. A mid-career Claims Representative with 5-9 years of experience earns an average total compensation of $52,544 based on 105 salaries. An experienced Claims Representative with 10-19 years of experience earns an average total compensation of $54,991 based on 88 salaries. In their late career (20 years and higher), employees earn an average total compensation of $64,309.
Employees with Claims Representative in their job title in Los Angeles, California earn an average of 27.0% more than the national average. These job titles also find higher than average salaries in Minneapolis, Minnesota (16.1% more). The lowest salaries can be found in Tampa, Florida (10.0% less), Cleveland, Ohio (8.7% less) and Phoenix, Arizona (7.0% less).

Years of Experience

This data is based on 628 survey responses.
Entry Level
11.9%
Early Career
47.6%
Mid Career
16.7%
Experienced
14.0%
Late Career
9.7%