$41,175
Avg. Salary
$15.11
Avg. Hourly Rate

Average additional compensation:

$1,796

Bonus

$1,600

Profit Sharing

$4,913

Commission

What am I worth?
How should I pay?

The average pay for a Client Services Representative is $15.11 per hour.

The average pay for a Client Services Representative is $41,175 per year.

10%
$11.20
10%
$15.11
50%
$20.27
90%
90%
MEDIAN $15.11
10%
$31k
10%
$41k
50%
$57k
90%
90%
MEDIAN $41,175
$30,697 - $57,377
$31K
$41K
$57K
MEDIAN: $41,175
10%
50%
90%

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$11.20 - $20.27
$11
$15
$20
MEDIAN: $15.11
10%
50%
90%

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$0$57K
Salary $30,697 - $57,377
Bonus $488 - $7,122
Profit Sharing $295 - $5,000
Commission $1,156 - $20,608
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,421 - $52,216
  • Country: United States
  • Currency: USD
  • Updated: 16 Apr 2019
  • Individuals Reporting: 693
Hourly Data $0$35
Hourly Rate $11.20 - $20.27
Hourly Tips $0.80
Overtime $16.97 - $35.11
Annual Data $0$52K
Bonus $488 - $7,122
Commission $1,156 - $20,608
Profit Sharing $295 - $5,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,421 - $52,216
  • Country: United States
  • Currency: USD
  • Updated: 16 Apr 2019
  • Individuals Reporting: 769

Job Description for Client Services Representative

The client service representative plays a vital role in establishing and maintaining a productive relationship between the company and prospective clients. Acting as a link between clients and upper management, the client service representative communicates with clients and assists them, in person and over the phone, in financial transactions, service and meeting set-ups, and other tasks in response to the client's needs. The client service representative may also contact clients to pass on communications from upper management or to follow up on previous chains of communications. In banking environments, the client service representative likely handles branch service transactions, with duties involving deposits and money transfers.

Read More...
Client Services Representative Tasks
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • Follows up with clients to ensure that they are satisfied with the company product or service.
  • Quantifies business intelligence with economic models to evaluate new opportunities; presents findings clearly and makes recommendations for action.

Client Services Representative Pay By Employer

$0$59K

$32,250

Ciox Health
14 profiles
$27,997

H&R Block
9 profiles
$22,483

$35,555

$47,500

$44,219

$36,603

Common Career Paths for Client Services Representative


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At the upper end, Client Services Representatives who move into an Operations Manager role can end up with a hefty increase in pay. The average income for Operations Managers is a much higher $59K per year. Account Managers or Client Service Managers are common next-step roles for Client Services Representatives moving up in their careers; annual pay for Account Managers is $14K higher on average, and it's $16K higher for Client Service Managers.

Client Services Representative Job Listings

Popular Skills for Client Services Representative


Client Services Representatives report using a deep pool of skills on the job. Most notably, skills in Customer Relationship Management, Billing, Account Management, and Microsoft Excel are correlated to pay that is above average. Skills that seem to negatively impact pay include Scheduling, Office Administration, and Data Entry. Most people experienced in Client Interaction also know Problem Solving and Customer Relations.

Pay by Experience Level for Client Services Representative

Pay by Experience for a Client Services Representative has a positive trend. An entry-level Client Services Representative with less than 5 years of experience can expect to earn an average total compensation of $34,000 based on 618 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Services Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 220 salaries. An experienced Client Services Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 192 salaries. A Client Services Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 45 salaries.

Pay Difference by Location

National Average: $36,651

Larger city markers indicate a job is popular in that location.

Los Angeles offers some of the highest pay in the country for Client Services Representatives, 23 percent above the national average. Client Services Representatives will also find cushy salaries in New York (+20 percent), Boston (+19 percent), Atlanta (+15 percent), and Seattle (+12 percent). With compensation 3 percent below the national average, Phoenix is not known for hefty paychecks and actually represents the lowest-paying market.

Client Services Representative Reviews

Q: What is it like working as a Client Services Representative?

Client Services Representative in Columbus:
"Mostly Love My Job."
Pros: Corporate Setting, Colleagues, Employee Appreciation Week, Benefits Package, Management, Helps Environment.
Cons: Pressure, Workload Share Unequal, High Expectations of only a few.

Client Services Representative in Joliet:
"Love it."
Pros: What I love most is helping my clients when they are in need.
Cons: The stress of having to know all the documents that are needed as proof of what they are saying.

Client Services Representative in Columbus:
"Client Services."
Pros: Casual dress code, free snacks and drinks.
Cons: Micromanaged, non-equal treatment of employees, bad office politics, no scheduled reviews.

Client Services Representative in Ellenton:
Pros: I like that my job offers a multitude of daily tasks and activities. This helps me stay engaged and not become bored with a monotonous tasks. I love the people I work with, and I feel that I am respected and trusted with my position.
Cons: I feel that I am an not being fairly compensated based on the amount of work and effort with my current position.

Client Services Representative in Cedar Falls:
Pros: Some people.
Cons: No training. Underpaid- I have my bachelor's degree and I get paid the same as someone who just got out of high school. Very unorganized. Assholes.

Client Services Representative in Fenton:
"Learn how to negotiate."
Don't always accept what is offered because they will low ball you especially if your in a tight spot. Ask for what your worth.

Client Services Representative in Norfolk:
"None stressful job."
Work at your own pase and make all your deadlines. The job can be fun.

Related Job Salaries

Key Stats for Client Services Representative

Gender

Female
75 %
Male
25 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 244 votes.
Less than 1 year
9%
1-4 years
51%
5-9 years
18%
10-19 years
17%
20 years or more
6%

Experience Affects Client Services Representative Salaries

▲13%

▲7%

▲2%

National Average
$37,000

▼6%

Skills That Affect Client Services Representative Salaries


Account Management
▲1%

Billing
▲1%


National Average
$37,000

Oral / Verbal Communication
▼1%



▼2%

Data Processing
▼2%


Customer Relations
▼3%

Microsoft Office
▼3%

Data Entry
▼9%

Office Administration
▼12%

Scheduling
▼18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 244 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
9%
1-4 years
51%
5-9 years
18%
10-19 years
17%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 67%
vision benefits
Vision: 60%
no benefits
None: 22%