Client Services Representative Salary

The average rate for a Client Services Representative is $14.71 per hour. Most people with this job move on to other positions after 20 years in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$30,132 - $58,014
$30K
$40K
$58K
MEDIAN: $40,153
10%
50%
90%

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$11.14 - $20.19
$11
$15
$20
MEDIAN: $15.04
10%
50%
90%

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$0$58K
Salary $30,132 - $58,014
Bonus $488.77 - $5,333
Profit Sharing $302.01 - $4,379
Commission $970 - $20,608
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,166 - $52,250
  • Country: United States
  • Currency: USD
  • Updated: 19 Sep 2017
  • Individuals Reporting: 368
Hourly Data $0$34
Hourly Rate $11.14 - $20.19
Hourly Tips $0.80
Overtime $15.46 - $34.38
Annual Data $0$52K
Bonus $488.77 - $5,333
Commission $970 - $20,608
Profit Sharing $302.01 - $4,379
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,166 - $52,250
  • Country: United States
  • Currency: USD
  • Updated: 19 Sep 2017
  • Individuals Reporting: 450

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Client Services Representative

The client service representative plays a vital role in establishing and maintaining a productive relationship between the company and prospective clients. Acting as a link between clients and upper management, the client service representative communicates with clients and assists them, in person and over the phone, in financial transactions, service and meeting set-ups, and other tasks in response to the client's needs. The client service representative may also contact clients to pass on communications from upper management or to follow up on previous chains of communications. In banking environments, the client service representative likely handles branch service transactions, with duties involving deposits and money transfers.

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Client Services Representative Tasks

  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
  • Follows up with clients to ensure that they are satisfied with the company product or service.
  • Quantifies business intelligence with economic models to evaluate new opportunities; presents findings clearly and makes recommendations for action.

Common Career Paths for Client Services Representative


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Client Services Representative Job Listings

Popular Employer Salaries for Client Services Representative

Popular Skills for Client Services Representative

Pay by Experience Level for Client Services Representative

Pay by Experience for a Client Services Representative has a positive trend. An entry-level Client Services Representative with less than 5 years of experience can expect to earn an average total compensation of $34,000 based on 618 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Client Services Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 220 salaries. An experienced Client Services Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 192 salaries. A Client Services Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 45 salaries.

Pay Difference by Location

National Average: $36,221

Larger city markers indicate a job is popular in that location.

Client Services Representative Reviews

Q: What is it like working as a Client Services Representative?

Client Services Representative in Columbus:
"Mostly Love My Job."
Pros: Corporate Setting, Colleagues, Employee Appreciation Week, Benefits Package, Management, Helps Environment.
Cons: Pressure, Workload Share Unequal, High Expectations of only a few.

Client Services Representative in Joliet:
"Love it."
Pros: What I love most is helping my clients when they are in need.
Cons: The stress of having to know all the documents that are needed as proof of what they are saying.

Client Services Representative in Columbus:
"Client Services."
Pros: Casual dress code, free snacks and drinks.
Cons: Micromanaged, non-equal treatment of employees, bad office politics, no scheduled reviews.

Client Services Representative in Ellenton:
Pros: I like that my job offers a multitude of daily tasks and activities. This helps me stay engaged and not become bored with a monotonous tasks. I love the people I work with, and I feel that I am respected and trusted with my position.
Cons: I feel that I am an not being fairly compensated based on the amount of work and effort with my current position.

Client Services Representative in Cedar Falls:
Pros: Some people.
Cons: No training. Underpaid- I have my bachelor's degree and I get paid the same as someone who just got out of high school. Very unorganized. Assholes.

Related Job Salaries

Key Stats for Client Services Representative

Gender

Female
76 %
Male
24 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 146 votes.
Less than 1 year
8%
1-4 years
50%
5-9 years
18%
10-19 years
18%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Client Services Representative Salaries

▲15%

▲8%

▲3%

National Average
$36,000

▼5%

Skills That Affect Client Services Representative Salaries


Account Management
▲2%

Billing
▲2%



Oral / Verbal Communication
▼0%

National Average
$36,000


▼1%

Data Processing
▼1%


Customer Relations
▼2%

Microsoft Office
▼2%

Data Entry
▼8%

Office Administration
▼11%

Scheduling
▼18%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 146 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
8%
1-4 years
50%
5-9 years
18%
10-19 years
18%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 66%
vision benefits
Vision: 57%
no benefits
None: 23%
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