The average hourly pay for a Client Services Representative is $15.74.
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What Do Client Services Representatives Do?
The client service representative plays a vital role in establishing and maintaining a productive relationship between the company and prospective clients. Acting as a link between clients and upper management, the client service representative communicates with clients and assists them, in person and over the phone, in financial transactions, service and meeting set-ups, and other tasks in response to the client's needs. The client service representative may also contact clients to pass on comm…Read more
Client Services Representative Tasks
- Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
- Follows up with clients to ensure that they are satisfied with the company product or service.
- Quantifies business intelligence with economic models to evaluate new opportunities; presents findings clearly and makes recommendations for action.
Job Satisfaction for Client Services Representative
Popular Employer Salaries for Client Services Representative
The top respondents for the job title Client Services Representative are from the companies Ciox Health, Bank of America Corp. (BOFA) and H&R Block. Reported salaries are highest at The Capital Group Companies, Inc. where the average pay is $18.00. Other companies that offer high salaries for this role include Laboratory Corporation of America (LabCorp) and Bank of America Corporation, earning around $16.86 and $16.57, respectively. H&R Block pays the lowest at around $10.99. VCA Animal Hospital and Ciox Health also pay on the lower end of the scale, paying $12.00 and $13.50, respectively.
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Client Services Representative
Customer Service Representative (CSR)
Somewhat common (8 - 20%)
Client Services Representative Job Listings
What Are Popular Skills for Client Services Representatives?
Skills in Client Interaction, Problem Solving and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Data Entry and Customer Service.
What is the Pay by Experience Level for Client Services Representatives?
An entry-level Client Services Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.07 based on 94 salaries. An early career Client Services Representative with 1-4 years of experience earns an average total compensation of $15.41 based on 562 salaries. A mid-career Client Services Representative with 5-9 years of experience earns an average total compensation of $16.05 based on 195 salaries. An experienced Client Services Representative with 10-19 years of experience earns an average total compensation of $17.31 based on 161 salaries. In their late career (20 years and higher), employees earn an average total compensation of $18.
Pay Difference by Location
Employees with Client Services Representative in their job title in Boston, Massachusetts earn an average of 28.0% more than the national average. These job titles also find higher than average salaries in New York, New York (24.8% more) and Irvine, California (14.4% more). The lowest salaries can be found in Houston, Texas (3.2% less).
Years of Experience
This data is based on 1,072 survey responses.