The average salary for a Client Support Specialist is $44,075.
Client Support Specialist by
Tell us about your job and pay factors like skills and education Find your market worth with a report tailored to you Negotiate your pay with confidence
What Do Client Support Specialists Do?
Client support specialists assist customers with computer problems. Their duties vary by company, but general responsibilities include providing technical and product support, assisting customers and clients with a variety of setups, diagnosing and solving technical problems, and providing consultations. Client support specialists work in almost every company that sells or provides support for software, hardware, electronics, appliances, and related products. Their shifts may vary due to their e…Read more
Client Support Specialist Tasks
- Field all client inquiries, complaints, comments, and requests.
- Process client accounts, including opening and closing accounts and managing billing information.
- Analyze client data, troubleshoot, and report client inquiries and needs.
- Offer specialized knowledge of company services and products to interested clients.
Job Satisfaction for Client Support Specialist
Popular Employer Salaries for Client Support Specialist
The top respondents for the job title Client Support Specialist are from the companies Automatic Data Processing, Inc. (ADP), The PNC Financial Services Group, Inc. and Ticketmaster, LLC. Reported salaries are highest at Meditech where the average pay is $46,500. Other companies that offer high salaries for this role include Ticketmaster, LLC and The PNC Financial Services Group, Inc., earning around $45,239 and $43,790, respectively. Big Brothers Big Sisters pays the lowest at around $33,129. Automatic Data Processing, Inc. (ADP) and The ADP Group also pay on the lower end of the scale, paying $35,000 and $39,597, respectively.
Explore the most common career paths for Client Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner
to research other job paths.
Client Support Specialist
Human Resources (HR) Generalist
Project Manager, (Unspecified Type / Gen...
Somewhat common (8 - 20%)
Client Support Specialist Job Listings
What Are Popular Skills for Client Support Specialists?
Skills in Client Interaction and Problem Solving are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Office, Oral / Verbal Communication and Customer Service.
What is the Pay by Experience Level for Client Support Specialists?
An entry-level Client Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $41,011 based on 67 salaries. An early career Client Support Specialist with 1-4 years of experience earns an average total compensation of $42,767 based on 462 salaries. A mid-career Client Support Specialist with 5-9 years of experience earns an average total compensation of $45,599 based on 144 salaries. An experienced Client Support Specialist with 10-19 years of experience earns an average total compensation of $46,937 based on 137 salaries. In their late career (20 years and higher), employees earn an average total compensation of $49,229.
Pay Difference by Location
Employees with Client Support Specialist in their job title in New York, New York earn an average of 22.7% more than the national average. These job titles also find higher than average salaries in Atlanta, Georgia (13.2% more) and Chicago, Illinois (5.1% more). The lowest salaries can be found in Orlando, Florida (8.4% less) and Austin, Texas (0.9% less).
Years of Experience
This data is based on 848 survey responses.