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Average Client Support Specialist Salary

$44,075
Avg. SalaryShow Hourly Rate
$2,044
Bonus
$1,200
Profit Sharing
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The average salary for a Client Support Specialist is $44,075.
10%
$33k
MEDIAN
$44k
90%
$60k
Is Client Support Specialist your job title? Find out what you should be paid
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Salary
$33k - $60k
Bonus
$558 - $7k
Profit Sharing
$201 - $4k
Total Pay
$29k - $58k
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What Do Client Support Specialists Do?

Client Support Specialist Tasks
  • Field all client inquiries, complaints, comments, and requests.
  • Process client accounts, including opening and closing accounts and managing billing information.
  • Analyze client data, troubleshoot, and report client inquiries and needs.
  • Offer specialized knowledge of company services and products to interested clients.

Job Satisfaction for Client Support Specialist

3.5 out of 5
(162)
Highly Satisfied
5Reviews
The top respondents for the job title Client Support Specialist are from the companies Automatic Data Processing, Inc. (ADP), The PNC Financial Services Group, Inc. and Ticketmaster, LLC. Reported salaries are highest at Meditech where the average pay is $46,500. Other companies that offer high salaries for this role include Ticketmaster, LLC and The PNC Financial Services Group, Inc., earning around $45,239 and $43,790, respectively. Big Brothers Big Sisters pays the lowest at around $33,129. Automatic Data Processing, Inc. (ADP) and The ADP Group also pay on the lower end of the scale, paying $35,000 and $39,597, respectively.

Career Paths

Explore the most common career paths for Client Support Specialist. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Client Support Specialist
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)

Client Support Specialist Job Listings

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What Are Popular Skills for Client Support Specialists?

Skills in Client Interaction and Problem Solving are correlated to pay that is above average. Skills that pay less than market rate include Microsoft Office, Oral / Verbal Communication and Customer Service.

What is the Pay by Experience Level for Client Support Specialists?

An entry-level Client Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $41,011 based on 67 salaries. An early career Client Support Specialist with 1-4 years of experience earns an average total compensation of $42,767 based on 462 salaries. A mid-career Client Support Specialist with 5-9 years of experience earns an average total compensation of $45,599 based on 144 salaries. An experienced Client Support Specialist with 10-19 years of experience earns an average total compensation of $46,937 based on 137 salaries. In their late career (20 years and higher), employees earn an average total compensation of $49,229.
Employees with Client Support Specialist in their job title in New York, New York earn an average of 22.7% more than the national average. These job titles also find higher than average salaries in Atlanta, Georgia (13.2% more) and Chicago, Illinois (5.1% more). The lowest salaries can be found in Orlando, Florida (8.4% less) and Austin, Texas (0.9% less).

Years of Experience

This data is based on 848 survey responses.
Entry Level
7.9%
Early Career
54.5%
Mid Career
17.0%
Experienced
16.2%
Late Career
4.5%