Collections Specialist in Portland, Oregon Salary
A Collections Specialist in Portland, Oregon earns an average wage of $13.97 per hour.
Job Description for Collections Specialist
Typically, a collections specialist is an individual that specializes in the collection of debt owed to their organization. They use a variety of means to contact individuals who have defaulted on debts and/or who have not paid past-due bills. Collections specialists usually work in a call center with other collections specialists, although they may telecommute from a remote location such as a home office.Read More...
Usually a collections specialist has some experience working in a lending or banking role. Many collections specialists have at least a bachelor's degree in finance, economics, or a related field, although it is not an industry-wide requirement for a collections specialist to hold a college degree. Often, a collections specialist also has a background working in sales or another field that requires an individual to be comfortable directly engaging with others in high-pressure scenarios.
A collections specialist must have exceptional communication skills, as well as listening abilities. Good attention to detail is another important skill for a collections specialist to possess, as is a proficient understanding of consumer credit reports. A collections specialist usually works under the guidance of a departmental manager who assigns them a caseload of debtors whom they are to attempt to contact in an effort to procure payment. A collections specialist often must be resourceful and creative to locate and successfully contact an individual for whom they do not have current contact information. (Copyright 2017 PayScale.com)
Collections Specialist Tasks
- Make collection and billing calls to reduce the lost assets of a company and delinquent payments.
- Monitor and maintain assigned accounts through follow up and possibly implement alternative payment options.
Collections Specialist Job Listings
Key Stats for Collections Specialist
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