Computer / Network Support Technician in Los Angeles Salary

A Computer / Network Support Technician in Los Angeles, California earns an average salary of $48,000 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

$34,947 - $64,111
$35K
$49K
$64K
MEDIAN: $48,892
10%
50%
90%

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$14.68 - $38.55
$15
$24
$39
MEDIAN: $23.80
10%
50%
90%

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$0$78K
Salary $34,947 - $64,111
Bonus $1,965
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,915 - $78,777
  • Country: United States
  • Currency: USD
  • Updated: 11 Jan 2018
  • Individuals Reporting: 21
Hourly Data $0$38
Hourly Rate $14.68 - $38.55
Overtime $27.00
Annual Data $0$78K
Bonus $1,965
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,915 - $78,777
  • Country: United States
  • Currency: USD
  • Updated: 11 Jan 2018
  • Individuals Reporting: 30

Job Description for Computer / Network Support Technician

A Computer/Network Support Technician’s main responsibility is to provide technical support to the computer and network operations. This includes initially receiving problem calls from users either online or by telephone and troubleshooting the problem until it is resolved. It also involves updating the system log by creating a problem ticket and entering the details of the problem such as the caller name, the application program affected, the root cause of the problem, etc. This job requires excellent analytical and communication skills, ability to multi-task due to simultaneous problem calls in some instance, high tolerance to stress and agility in a fast-paced environment. At a minimum, a Computer/Network Support Technician usually holds a certificate in Networking. They are usually hired by established businesses especially large corporations. They work in an office environment usually near the physical computer or network installation where he interacts with the other support staff. The technician reports to a supervisor or manager who may be the Systems Administrator. They may work the regular schedule or in some cases, may be assigned on a rotation or shift schedule. In some cases, the support technician may have to work offsite. They interact mostly with the system or application users. (Copyright 2018 PayScale.com)


Computer / Network Support Technician Tasks

  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.

About Los Angeles, California

Los Angeles County, California
3,971,896
Male:
1,958,998 (49.3%)
Female:
2,012,898 (50.7%)
Los Angeles (/lɒs ˈændʒəlᵻs/, Spanish for "The Angels"), officially the City of Los Angeles and often known by its initials L.A., is the second-most populous city in the United States after New York City, the most populous city in California, and the county seat of Los Angeles County. Situated in Southern California, Los Angeles is known for its mediterranean climate, ethnic diversity, sprawling metropolis, and as a major center of the American entertainment industry. Los Angeles lies in a large coastal basin surrounded on three sides by mountains reaching up to and over 10,000 feet (3,000 m). Historically home to the Chumash and Tongva, Los Angeles was claimed by Juan Rodríguez Cabrillo for Spain in 1542 along with the rest of what would become Alta California. The city was officially founded on September 4, 1781, by Spanish governor Felipe de Neve. It became a part of Mexico in 1821 following the Mexican...
Los Angeles:
$52,024
California:
$64,500
$1,271
Los Angeles:
$542,100
California:
$449,100
4.8%

Computer / Network Support Technician Job Listings

Computer / Network Support Technician Reviews

Q: What is it like working in Los Angeles?

Computer / Network Support Technician in Los Angeles:
Pros: I do not like working in Los Angeles.
Cons: How people are treated from someone unknown.

Key Stats for Computer / Network Support Technician

Gender

Female
13 %
Male
87 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.
Less than 1 year
10%
1-4 years
37%
5-9 years
24%
10-19 years
24%
20 years or more
6%

Experience Affects Computer / Network Support Technician Salaries

Experienced
▲22%

National Average
$49,000

▼23%

Skills That Affect Computer / Network Support Technician Salaries

National Average
$49,000

Microsoft Active Directory
▼2%

Help Desk / Desktop Support (Tier 2)
▼4%

Computer Hardware Technician
▼11%

Network Support
▼11%

Microsoft Office
▼17%

Windows Operating System General Use
▼22%

Microsoft Word
▼22%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.

Gender

Female
13 %
Male
87 %

Years of Experience

Less than 1 year
10%
1-4 years
37%
5-9 years
24%
10-19 years
24%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 56%
vision benefits
Vision: 44%
no benefits
None: 28%