Average Computer / Network Support Technician Hourly Pay

$18.41
Avg. Hourly RateShow Salary
$1,018
Bonus
$3,500
Commission
$1,034
Profit Sharing
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The average hourly pay for a Computer / Network Support Technician is $18.41.
10%
$12.55
MEDIAN
$18.41
90%
$26.84
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Hourly Rate
$13 - $27
Bonus
$102 - $4,937
Profit Sharing
$29 - $4,880
Commission
$1,983 - $4,913
Total Pay
$28,816 - $62,978
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What Do Computer / Network Support Technicians Do?

Computer / Network Support Technician Tasks
  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.

Job Satisfaction for Computer / Network Support Technician

3.7 out of 5
(726)
Highly Satisfied
44Reviews
The top respondents for the job title Computer / Network Support Technician are from the companies Northrop Grumman Corporation, TEKsystems, Inc and AT&T Inc.. Reported salaries are highest at Northrop Grumman Corporation where the average pay is $25.96. Other companies that offer high salaries for this role include Science Applications International Corporation (SAIC) and AT&T Inc., earning around $24.24 and $23.20, respectively. International Business Machines (IBM) Corp. pays the lowest at around $19.00. TEKsystems, Inc and Dell, Inc. also pay on the lower end of the scale, paying $20.35 and $22.50, respectively.

Computer / Network Support Technician Job Listings

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What Are Popular Skills for Computer / Network Support Technicians?

Skills in Help Desk / Desktop Support (Tier 2) are correlated to pay that is above average. Skills that pay less than market rate include Network Management / Administration, Windows Operating System General Use, Network Support and Computer Hardware Technician.

What is the Pay by Experience Level for Computer / Network Support Technicians?

An entry-level Computer / Network Support Technician with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.38 based on 161 salaries. An early career Computer / Network Support Technician with 1-4 years of experience earns an average total compensation of $17.07 based on 1,432 salaries. A mid-career Computer / Network Support Technician with 5-9 years of experience earns an average total compensation of $20.38 based on 763 salaries. An experienced Computer / Network Support Technician with 10-19 years of experience earns an average total compensation of $22.31 based on 687 salaries. In their late career (20 years and higher), employees earn an average total compensation of $24.
Employees with Computer / Network Support Technician in their job title in San Diego, California earn an average of 30.3% more than the national average. These job titles also find higher than average salaries in Los Angeles, California (29.5% more) and New York, New York (26.9% more). The lowest salaries can be found in Houston, Texas (9.4% less).

Years of Experience

This data is based on 3,312 survey responses.
Entry Level
4.9%
Early Career
43.2%
Mid Career
23.0%
Experienced
20.7%
Late Career
8.1%