Avg. Base Hourly Rate (USD)
The average hourly pay for a Computer / Network Support Technician is $18.00 in 2023
What Do Computer / Network Support Technicians Do?
A Computer/Network Support Technician’s main responsibility is to provide technical support to the computer and network operations. This includes initially receiving problem calls from users either online or by telephone and troubleshooting the problem until it is resolved. It also involves updating the system log by creating a problem ticket and entering the details of the problem such as the caller name, the application program affected, the root cause of the problem, etc. This job requires …Read more
- Provide continuous status information to ensure customer satisfaction.
- Initiate customer contact, escalate to appropriate parties and resolve incidents.
- Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
- Respond to technical issues as they arise.
FAQs About Computer / Network Support Technicians
What is the highest pay for Computer / Network Support Technicians in Toledo?
Our data indicates that the highest pay for a Computer / Network Support Technician in Toledo is $NaN / hour
What is the lowest pay for Computer / Network Support Technicians in Toledo?
Our data indicates that the lowest pay for a Computer / Network Support Technician in Toledo is $NaN / hour
How can Computer / Network Support Technicians increase their salary?
Increasing your pay as a Computer / Network Support Technician is possible in different ways. Change of employer: Consider a career move to a new employer that is willing to pay higher for your skills. Level of Education: Gaining advanced degrees may allow this role to increase their income potential and qualify for promotions. Managing Experience: If you are a Computer / Network Support Technician that oversees more junior Computer / Network Support Technicians, this experience can increase the likelihood to earn more.