Computer / Network Support Technician in Minneapolis, Minnesota Salary

How much does a Computer / Network Support Technician make in Minneapolis, MN? In Minneapolis, a Computer / Network Support Technician earns an average of $45,978 per year. This is 4% higher than the national average for a Computer / Network Support Technician which is $44,090 per year. Salaries for a Computer / Network Support Technician in Minneapolis range from $32,681 per year to $66,553 annually. Total Annual Compensation, which includes salary, bonus, profit sharing, and overtime for a Computer / Network Support Technician in Minneapolis ranges from $32,215 to $61,981 annually. Job satisfaction is reported as 5 out of 5 stars. In Minneapolis, men make up the majority of the workforce (92 percent). In Minneapolis, a Computer / Network Support Technician often enjoys medical benefits provided by their employer.

$32,681 - $66,553
$33K
$46K
$67K
MEDIAN: $45,978
10%
50%
90%

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$17.80 - $22.45
$20
MEDIAN: $20.41
50%

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$0$66K
Salary $32,681 - $66,553
Bonus $3,250
Profit Sharing $3,900
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,215 - $61,981
  • Country: United States
  • Currency: USD
  • Updated: 21 Nov 2017
  • Individuals Reporting: 12
Hourly Data $0$31
Hourly Rate $20.41
Overtime $31.34
Annual Data $0$61K
Bonus $3,250
Profit Sharing $3,900
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,215 - $61,981
  • Country: United States
  • Currency: USD
  • Updated: 21 Nov 2017
  • Individuals Reporting: 8

Job Description for Computer / Network Support Technician

A Computer/Network Support Technician’s main responsibility is to provide technical support to the computer and network operations. This includes initially receiving problem calls from users either online or by telephone and troubleshooting the problem until it is resolved. It also involves updating the system log by creating a problem ticket and entering the details of the problem such as the caller name, the application program affected, the root cause of the problem, etc. This job requires excellent analytical and communication skills, ability to multi-task due to simultaneous problem calls in some instance, high tolerance to stress and agility in a fast-paced environment. At a minimum, a Computer/Network Support Technician usually holds a certificate in Networking. They are usually hired by established businesses especially large corporations. They work in an office environment usually near the physical computer or network installation where he interacts with the other support staff. The technician reports to a supervisor or manager who may be the Systems Administrator. They may work the regular schedule or in some cases, may be assigned on a rotation or shift schedule. In some cases, the support technician may have to work offsite. They interact mostly with the system or application users. (Copyright 2017 PayScale.com)


Computer / Network Support Technician Tasks

  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.

About Minneapolis, Minnesota

Hennepin County, Minnesota
410,935
Male:
206,547 (50.3%)
Female:
204,388 (49.7%)
Minneapolis (/ˌmɪniˈæpəlɪs/) is the county seat of Hennepin County, and larger of the Twin Cities, the 16th-largest metropolitan area in the United States, containing about 3.5 million residents. As of 2015, Minneapolis is the largest city in the state of Minnesota and 46th-largest in the United States with a population of 410,939. Minneapolis and Saint Paul anchor the second-largest economic center in the Midwest, after Chicago. Minneapolis lies on both banks of the Mississippi River, just north of the river's confluence with the Minnesota River, and adjoins Saint Paul, the state's capital. The city is abundantly rich in water, with thirteen lakes, wetlands, the Mississippi River, creeks and waterfalls, many connected by parkways in the Chain of Lakes and the Grand Rounds National Scenic Byway. It was once the world's flour milling capital and a hub for timber. The city and surrounding region is the primary business center between Chicago and...
Minneapolis:
$54,571
Minnesota:
$63,488
$912
Minneapolis:
$227,500
Minnesota:
$200,000
4.3%

Computer / Network Support Technician Job Listings

Key Stats for Computer / Network Support Technician

Gender

Female
8 %
Male
92 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.
1-4 years
65%
5-9 years
20%
10-19 years
5%
20 years or more
10%

Skills That Affect Computer / Network Support Technician Salaries

Microsoft Active Directory
▲3%

National Average
$45,000

Computer Hardware Technician
▼1%

Network Support
▼5%

Help Desk / Desktop Support (Tier 2)
▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.

Gender

Female
8 %
Male
92 %

Years of Experience

1-4 years
65%
5-9 years
20%
10-19 years
5%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 47%
vision benefits
Vision: 33%
no benefits
None: 40%