Average Computer / Network Support Technician with Help Desk / Desktop Support (Tier 2) Skills Salary in Cleveland, Ohio

$37,650
Avg. Base Salary (USD)
10%
$28k
MEDIAN
$38k
90%
$57k

The average salary for a Computer / Network Support Technician is $37,650

Base Salary
$28k - $57k
Bonus
$0 - $1k
Total Pay
$28k - $56k
Is Average Computer / Network Support Technician with Help Desk / Desktop Support (Tier 2) Skills Salary in Cleveland, Ohio your job title? Find out what you should be paid
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What Do Computer / Network Support Technicians Do?

Computer / Network Support Technician Tasks
  • Provide continuous status information to ensure customer satisfaction.
  • Initiate customer contact, escalate to appropriate parties and resolve incidents.
  • Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing technical problems.
  • Respond to technical issues as they arise.
Find your market worth – how it works:

Gender Breakdown

Male
92.9%
Female
7.1%
This data is based on 14 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

50%

Dental

43%

Vision

36%

None

50%