Average Computer Help Desk Representative Hourly Pay

$14.92
Avg. Hourly RateShow Salary
$1,526
Bonus
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The average hourly pay for a Computer Help Desk Representative is $14.92.
10%
$11.23
MEDIAN
$14.92
90%
$21.25
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United States (change)
Hourly Rate
$11 - $21
Bonus
$750 - $3,500
Total Pay
$24,998 - $45,761

Your Market Worth Over Time

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Job Description for Computer Help Desk Representative

Computer Help Desk Representative Tasks
  • Troubleshoot all information technology issues, including software, hardware, and networking.
  • Monitor installed systems, identify problems, and take corrective action.
  • Identify, manage, escalation, and resolve technical issues.
  • Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks.

Job Satisfaction for Computer Help Desk Representative

4.3 out of 5
(6)
Highly Satisfied
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Popular Skills for Computer Help Desk Representative

Skills in Help Desk / Desktop Support, Help Desk / Desktop Support (Tier 1) and A+ are correlated to pay that is above average. Skills that pay less than market rate include Help Desk / Desktop Support (Tier 2) and Microsoft Office.

Pay by Experience Level for Computer Help Desk Representative

An entry-level Computer Help Desk Representative with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $14.61 based on 19 salaries. An early career Computer Help Desk Representative with 1-4 years of experience earns an average total compensation of $14.75 based on 30 salaries. A mid-career Computer Help Desk Representative with 5-9 years of experience earns an average total compensation of $15.04 based on 11 salaries. An experienced Computer Help Desk Representative with 10-19 years of experience earns an average total compensation of $20.72 based on 6 salaries.
Employees with Computer Help Desk Representative in their job title in Germantown, Maryland earn an average of 24.0% more than the national average. These job titles also find higher than average salaries in Kansas City, Kansas (16.4% more) and Racine, Wisconsin (12.3% more). The lowest salaries can be found in Johnson City, Tennessee (10.7% less).

Years of Experience

This data is based on 66 survey responses.
Entry Level
28.8%
Early Career
45.5%
Mid Career
16.7%
Experienced
9.1%