Credit / Collections Director Salary

Median pay for Collections Directors in the United States is around $100K per year. Geography and career duration each impact pay for this group, with the former having the largest influence. Men make up a slight majority of Collections Directors (52 percent) who responded to the survey. Medical and dental benefits are awarded to a large number, and a fair number earn vision coverage. Work is enjoyable for Collections Directors, who typically claim high levels of job satisfaction. This overview is based on answers to PayScale's salary questionnaire.

$61,146 - $131,522
$61K
$99K
$130K
MEDIAN: $98,880
10%
50%
90%

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$0$152K
Salary $61,146 - $131,522
Bonus $3,084 - $25,697
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$67,065 - $152,299
  • Country: United States
  • Currency: USD
  • Updated: 21 Sep 2017
  • Individuals Reporting: 76

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Credit / Collections Director

As the available avenues of credit continue to expand, it becomes all the more important for credit-issuing businesses to make smarter and more informed choices when determining applicants' eligibility and credit-worthiness, as it remains important to ensure that those who draw credit repay their debts in a timely fashion. This is why such businesses have departments dedicated primarily to credit and collections, and credit/collections directors are the individuals tasked with coordinating these duties.

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Credit / Collections Director Tasks

  • Set up debt payment plans and work with customers to help them pay off their debt.
  • Work with third party agencies such as banks and law firms to resolve debt.
  • Locate delinquent borrowers and notify them of their debts.
  • Lead a credit collections team, supervise employees, and participate in hiring and disciplinary decisions.
  • Direct team to meet collection goals, and measure and report the team's collection rates.

Credit / Collections Director Job Listings

Popular Skills for Credit / Collections Director


Survey results show that Collections Directors typically report just a few professional skills. Most notably, skills in Credit Control, Financial Analysis, bill collections, and Collections are correlated to pay that is above average, with boosts between 3 percent and 6 percent. For most people, competency in Collections indicates knowledge of Financial Analysis.

Pay by Experience Level for Credit / Collections Director

Pay by Experience for a Credit / Collections Director has a positive trend. An entry-level Credit / Collections Director with less than 5 years of experience can expect to earn an average total compensation of $74,000 based on 8 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Credit / Collections Director with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $99,000 based on 27 salaries. An experienced Credit / Collections Director which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $110,000 based on 59 salaries. A Credit / Collections Director with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $115,000 based on 38 salaries.

Credit / Collections Director Reviews

Q: What is it like working as a Credit / Collections Director?

Credit / Collections Director in Cincinnati:
"The Management."
Pros: Love what I do, love the firm I work for, love the people I work with.
Cons: The stress, the size of the firm, the lack of raises.

Related Job Salaries

Key Stats for Credit / Collections Director

Gender

Female
56 %
Male
44 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.
1-4 years
9%
5-9 years
13%
10-19 years
36%
20 years or more
42%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Credit / Collections Director Salaries

▲12%

▲7%

National Average
$103,000

▼4%

Entry-Level
▼28%

Skills That Affect Credit / Collections Director Salaries




▲6%

National Average
$103,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 12 votes.

Gender

Female
56 %
Male
44 %

Years of Experience

1-4 years
9%
5-9 years
13%
10-19 years
36%
20 years or more
42%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 82%
vision benefits
Vision: 76%
no benefits
None: 15%
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