The average salary for a Credit / Collections Officer is $46,895.
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$35k - $68k
$175 - $10k
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$0 - $14k
$32k - $61k
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Job Description for Credit / Collections Officer
A credit/collections officer is responsible for answering inbound calls and making outbound calls to clients who are past due on their accounts. Experience in the credit or banking industry is preferred but not necessary, as it is often an entry-level position. Good communication skills are essential, as the credit/collections officer will be trying to recover company losses by obtaining payments from delinquent clients. The credit/collections officer must be able to handle basic math to set up …Read more
Credit / Collections Officer Tasks
- Identify and communicate with customers with delinquent accounts by mail, phone, etc.
- Work out terms for payment or initiates other actions as necessary.
- Ensure collections operations function smoothly and effectively.
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Popular Skills for Credit / Collections Officer
Skills in Customer Service and Negotiation are correlated to pay that is above average. Skills that pay less than market rate include Credit Control, Accounts Receivable and Bill Collections.
Pay by Experience Level for Credit / Collections Officer
An entry-level Credit / Collections Officer with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $41,235 based on 11 salaries. An early career Credit / Collections Officer with 1-4 years of experience earns an average total compensation of $44,084 based on 87 salaries. A mid-career Credit / Collections Officer with 5-9 years of experience earns an average total compensation of $48,607 based on 56 salaries. An experienced Credit / Collections Officer with 10-19 years of experience earns an average total compensation of $50,723 based on 78 salaries. In their late career (20 years and higher), employees earn an average total compensation of $49,134.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Credit / Collections Officer in their job title in Los Angeles, California earn an average of 31.6% more than the national average. These job titles also find higher than average salaries in New York, New York (14.6% more) and Tampa, Florida (12.0% more). The lowest salaries can be found in Cedar Falls, Iowa (7.0% less) and Houston, Texas (4.0% less).
Years of Experience
This data is based on 290 survey responses.
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