Average Credit / Collections Officer Salary

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The average salary for a Credit / Collections Officer is $46,895.
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United States (change)
$35k - $68k
$175 - $10k
Profit Sharing
$0 - $2k
$0 - $14k
Total Pay
$32k - $61k

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Job Description for Credit / Collections Officer

Credit / Collections Officer Tasks
  • Identify and communicate with customers with delinquent accounts by mail, phone, etc.
  • Work out terms for payment or initiates other actions as necessary.
  • Ensure collections operations function smoothly and effectively.

Job Satisfaction for Credit / Collections Officer

3.8 out of 5
Highly Satisfied

Popular Employer Salaries for Credit / Collections Officer

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Popular Skills for Credit / Collections Officer

Skills in Customer Service and Negotiation are correlated to pay that is above average. Skills that pay less than market rate include Credit Control, Accounts Receivable and Bill Collections.

Pay by Experience Level for Credit / Collections Officer

An entry-level Credit / Collections Officer with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $41,235 based on 11 salaries. An early career Credit / Collections Officer with 1-4 years of experience earns an average total compensation of $44,084 based on 87 salaries. A mid-career Credit / Collections Officer with 5-9 years of experience earns an average total compensation of $48,607 based on 56 salaries. An experienced Credit / Collections Officer with 10-19 years of experience earns an average total compensation of $50,723 based on 78 salaries. In their late career (20 years and higher), employees earn an average total compensation of $49,134.
Employees with Credit / Collections Officer in their job title in Los Angeles, California earn an average of 31.6% more than the national average. These job titles also find higher than average salaries in New York, New York (14.6% more) and Tampa, Florida (12.0% more). The lowest salaries can be found in Cedar Falls, Iowa (7.0% less) and Houston, Texas (4.0% less).

Years of Experience

This data is based on 290 survey responses.
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Early Career
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