The average hourly pay for a Customer Sales Representative (CSR) is $12.53.
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$9 - $19
$200 - $14,453
$50 - $8,070
$14 - $18,336
$19,524 - $49,532
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Job Description for Customer Sales Representative (CSR)
Customer sales representatives (CSRs) help build the business by bringing in new sales accounts and clients, as well as serve as a liaison between the customer to the company. Much of the customer sales representatives job involves sales work. They must possess expert knowledge of their company’s product and services, which may require frequent continuing education. They are expected to be able to give accurate and informative answers to any potential customer’s questions, and, depending on the…Read more
Customer Sales Representative (CSR) Tasks
- Answer customer calls, identifying the appropriate action or providing information.
- Provide prices, estimates, and quotes.
- Promote and sell products and services.
- Review and update customer activity in databases.
Job Satisfaction for Customer Sales Representative (CSR)
Popular Employer Salaries for Customer Sales Representative (CSR)
The top respondents for the job title Customer Sales Representative (CSR) are from the companies AutoZone, Inc., Farmers Insurance Group and Hertz Rent-a-Car. Reported salaries are highest at State Farm Insurance Company where the average pay is $17.50. Other companies that offer high salaries for this role include Wells Fargo Bank and Farmers Insurance Group, earning around $16.23 and $14.46, respectively. AutoZone, Inc. pays the lowest at around $9.72. Sprint Nextel Corporation and Hertz Rent-a-Car also pay on the lower end of the scale, paying $10.57 and $12.89, respectively.
Customer Sales Representative (CSR) Job Listings
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Popular Skills for Customer Sales Representative (CSR)
Avg. Hourly Rate
Skills in Customer Service, Customer Relations, Customer Relationship Management (CRM) and Microsoft Office are correlated to pay that is above average. Skills that pay less than market rate include Sales.
Pay by Experience Level for Customer Sales Representative (CSR)
An entry-level Customer Sales Representative (CSR) with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $10.92 based on 48 salaries. An early career Customer Sales Representative (CSR) with 1-4 years of experience earns an average total compensation of $12.11 based on 318 salaries. A mid-career Customer Sales Representative (CSR) with 5-9 years of experience earns an average total compensation of $13.82 based on 107 salaries. An experienced Customer Sales Representative (CSR) with 10-19 years of experience earns an average total compensation of $14.09 based on 85 salaries. In their late career (20 years and higher), employees earn an average total compensation of $16.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Sales Representative (CSR) in their job title in New York, New York earn an average of 11.7% more than the national average. These job titles also find higher than average salaries in Indianapolis, Indiana (7.7% more) and Tampa, Florida (5.7% more). The lowest salaries can be found in San Antonio, Texas (29.5% less), Chicago, Illinois (13.7% less) and Miami, Florida (8.4% less).
Years of Experience
This data is based on 607 survey responses.