Customer Sales Representative (CSR) Salary

The average Customer Sales Representative in the United States earns approximately $12.03 per hour. Geographic location is the biggest factor affecting pay for this group, followed by experience level and the individual firm. More than half of Customer Sales Representatives (64 percent) survey participants are women. Work is reasonably fulfilling for most Customer Sales Representatives — the majority report average levels of job satisfaction. Unfortunately, some people in this line of work are without benefits — more than a third lack coverage. On the flip side, the greater part have medical insurance and slightly less than half receive dental plans. The information for this snapshot was generated by responses to the PayScale salary survey.
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$20,721 - $60,240
$21K
$37K
$60K
MEDIAN: $36,749
10%
50%
90%

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$8.64 - $18.38
$8
$12
$18
MEDIAN: $12.22
10%
50%
90%

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$0$60K
Salary $20,721 - $60,240
Bonus $4.93 - $15,319
Profit Sharing $800
Commission $14.00 - $29,890
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,548 - $51,907
  • Country: United States
  • Currency: USD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 116
Hourly Data $0$30
Hourly Rate $8.64 - $18.38
Hourly Tips $0.50
Overtime $12.93 - $30.29
Annual Data $0$51K
Bonus $4.93 - $15,319
Commission $14.00 - $29,890
Profit Sharing $800
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,548 - $51,907
  • Country: United States
  • Currency: USD
  • Updated: 16 Nov 2017
  • Individuals Reporting: 220

Job Description for Customer Sales Representative (CSR)

Customer sales representatives (CSRs) help build the business by bringing in new sales accounts and clients, as well as serve as a liaison between the customer to the company.

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Customer Sales Representative (CSR) Tasks

  • Answer customer calls, identifying the appropriate action or providing information.
  • Provide prices, estimates, and quotes.
  • Promote and sell products and services.
  • Review and update customer activity in databases.

Common Career Paths for Customer Sales Representative (CSR)


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Customer Sales Representatives who transition into an Inside Sales Representative role may receive large pay increases as the latter position pays an average $40K per year. A Customer Sales Representative may also move into a role as a Customer Service Representative or an Administrative Assistant.

Customer Sales Representative (CSR) Job Listings

Popular Employer Salaries for Customer Sales Representative (CSR)


Popular Skills for Customer Sales Representative (CSR)


Overall, survey participants reported applying a fair number of skills to their work. Most notably, facility with Customer Relationship Management, Customer Relations, and Inside Sales are correlated to pay that is significantly above average, leading to increases of 77 percent, 11 percent, and 10 percent, respectively. At the other end of the pay range are skills like Bilingual. Those educated in Customer Service tend to be well versed in Bilingual.

Pay by Experience Level for Customer Sales Representative (CSR)

Pay by Experience for a Customer Sales Representative (CSR) has a positive trend. An entry-level Customer Sales Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 319 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Sales Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 105 salaries. An experienced Customer Sales Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 79 salaries. A Customer Sales Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 35 salaries.

Pay Difference by Location

National Average: $30,638

Larger city markers indicate a job is popular in that location.

Customer Sales Representatives will find that Los Angeles offers an impressive pay rate, one which exceeds the national average by 48 percent. Customer Sales Representatives will also find cushy salaries in Denver (+44 percent), Chicago (+40 percent), Minneapolis (+33 percent), and Dallas (+29 percent). With compensation 18 percent below the national average, San Antonio is not known for hefty paychecks and actually represents the lowest-paying market. Two other places where employers offer below-median salaries are Las Vegas (17 percent less) and Orlando (15 percent less).

Customer Sales Representative (CSR) Reviews

Q: What is it like working as a Customer Sales Representative (CSR)?

Customer Sales Representative (CSR) in Orrville:
Pros:
Cons: The lack of communication and fairness among from the Store Manager and they way that she treats other associates and managers. The lack of professionalism.

Customer Sales Representative (CSR) in Colorado Springs:
Pros: The work is completely off of commission, so it is either feast or famine. A few 1,000 dollar pay checks were nice. The product. Flexibility.
Cons: Work environment, other staff members, strategy of sales, quality of sales reps.

Customer Sales Representative (CSR) in Lodi:
Pros: Helping customers with anything they need.
Cons: No hours. On feet all day. Low pay.

Customer Sales Representative (CSR) in Frederick:
"Sale great fence products to home owners and other fence co."
Pros: Love helping an creating a material list, for customers to build their fence. Traveling to seek out new customers, to build my clientele. Having the ability to provide great customer service, to have loyal and competitive customers!
Cons: When were slow in the winter time, not being able to sell what I would like to.

Related Job Salaries

Key Stats for Customer Sales Representative (CSR)

Gender

Female
59 %
Male
41 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 63 votes.
Less than 1 year
7%
1-4 years
53%
5-9 years
19%
10-19 years
12%
20 years or more
9%

Experience Affects Customer Sales Representative (CSR) Salaries

▲19%

▲13%

▲3%

National Average
$31,000

▼10%

Skills That Affect Customer Sales Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲72%

Customer Relations
▲9%

Inside Sales
▲7%


National Average
$31,000

▼4%

Bilingual
▼16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 63 votes.

Gender

Female
59 %
Male
41 %

Years of Experience

Less than 1 year
7%
1-4 years
53%
5-9 years
19%
10-19 years
12%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 59%
dental benefits
Dental: 47%
vision benefits
Vision: 40%
no benefits
None: 38%