The average hourly pay for a Customer Service Administrator is $16.72.
Is Customer Service Administrator your job title? Get a personalized salary report!
$12 - $22
$710 - $5,918
$590 - $2,035
$0 - $3,500
$27,558 - $56,677
Your Market Worth Over Time
How has your pay changed over time for your market? Find out by taking our salary quiz.
Job Description for Customer Service Administrator
A customer service administrator holds a supervisory position, handling customer inquiries and overseeing the needs and requirements of the customer service representatives working in their department. This is normally an office-type position that requires equal parts clerical skill and communications savvy. Persons in this line of work are expected to be familiar with all aspects of customer service within their organization. They are a liaison between the company and the consumer. A customer …Read more
Customer Service Administrator Tasks
- Manage client accounts and ensure orders are timely and specifications are met.
- Track metrics for success, including customer satisfaction.
- Document and track instructions for clients, including deadlines, troubleshooting tips, and estimated performance.
- Communicate frequently with sales team, clients, brokers, manufacturers, and other groups to reach deadlines.
Explore the most common career paths for Customer Service Administrator. Thickness and color of lines indicates popularity of movement from one job to the next. Visit our career path planner to research other job paths.
Customer Service Administrator
More common (> 20%)
Somewhat common (8 - 20%)
Less common (< 8%)
Customer Service Administrator Job Listings
Popular Skills for Customer Service Administrator
Avg. Hourly Rate
Skills in Data Entry are correlated to pay that is above average. Skills that pay less than market rate include Administration, Microsoft Office, Office Administration and Customer Service.
Pay by Experience Level for Customer Service Administrator
An entry-level Customer Service Administrator with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $15.20 based on 11 salaries. An early career Customer Service Administrator with 1-4 years of experience earns an average total compensation of $15.99 based on 107 salaries. A mid-career Customer Service Administrator with 5-9 years of experience earns an average total compensation of $16.88 based on 62 salaries. An experienced Customer Service Administrator with 10-19 years of experience earns an average total compensation of $18.13 based on 88 salaries. In their late career (20 years and higher), employees earn an average total compensation of $19.
Pay Difference by Location
Learn more about cost of living by city.
Employees with Customer Service Administrator in their job title in New York, New York earn an average of 23.9% more than the national average. These job titles also find higher than average salaries in Cleveland, Ohio (13.6% more) and Portland, Oregon (7.7% more). The lowest salaries can be found in Orlando, Florida (10.4% less) and Schaumburg, Illinois (8.0% less).
Years of Experience
This data is based on 313 survey responses.