Customer Service Administrator with Customer Service Skills Salary

A Customer Service Administrator with Customer Service skills earns an average salary of $37,762 per year. Pay for this job does not change much between less experienced and more experienced workers.

$30,585 - $57,426
$31K
$40K
$57K
MEDIAN: $40,115
10%
50%
90%

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$11.60 - $24.31
$12
$16
$24
MEDIAN: $16.36
10%
50%
90%

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$0$57K
Salary $30,585 - $57,426
Bonus $503 - $7,946
Profit Sharing $1,350
Commission $1,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,850 - $57,452
  • Country: United States
  • Currency: USD
  • Updated: 15 Jan 2018
  • Individuals Reporting: 78
Hourly Data $0$36
Hourly Rate $11.60 - $24.31
Overtime $15.55 - $36.51
Annual Data $0$57K
Bonus $503 - $7,946
Commission $1,750
Profit Sharing $1,350
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,850 - $57,452
  • Country: United States
  • Currency: USD
  • Updated: 15 Jan 2018
  • Individuals Reporting: 96

Job Description for Customer Service Administrator

A customer service administrator holds a supervisory position, handling customer inquiries and overseeing the needs and requirements of the customer service representatives working in their department. This is normally an office-type position that requires equal parts clerical skill and communications savvy.

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Customer Service Administrator Tasks

  • Manage client accounts and ensure orders are timely and specifications are met.
  • Track metrics for success, including customer satisfaction.
  • Document and track instructions for clients, including deadlines, troubleshooting tips, and estimated performance.
  • Communicate frequently with sales team, clients, brokers, manufacturers, and other groups to reach deadlines.

Customer Service Administrator Job Listings

Pay by Experience Level for Customer Service Administrator

Pay by Experience for a Customer Service Administrator has a neutral trend. An entry-level Customer Service Administrator with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 44 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Administrator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $35,000 based on 25 salaries. An experienced Customer Service Administrator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 20 salaries. A Customer Service Administrator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $35,000 based on 16 salaries.

Key Stats for Customer Service Administrator

Gender

Female
85 %
Male
15 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 36 votes.
Less than 1 year
3%
1-4 years
36%
5-9 years
22%
10-19 years
24%
20 years or more
16%

Experience Affects Customer Service Administrator Salaries

National Average
$38,000

Experienced
▼4%

Mid-Career
▼7%

Late-Career
▼8%

Entry-Level
▼9%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 36 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

Less than 1 year
3%
1-4 years
36%
5-9 years
22%
10-19 years
24%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 66%
vision benefits
Vision: 53%
no benefits
None: 18%