Average Customer Service Agent Hourly Pay

$14.90
Avg. Base Hourly Rate (USD)
10%
$10.82
MEDIAN
$14.90
90%
$20.80

The average hourly pay for a Customer Service Agent is $14.90

Hourly Rate
$11 - $21
Bonus
$194 - $5k
Profit Sharing
$302 - $6k
Commission
$101 - $12k
Total Pay
$23k - $47k
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What Do Customer Service Agents Do?

Customer Service Agent Tasks
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.
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How do Customer Service Agents Rate Their Jobs?

3.7 out of 5
(260)
Highly Satisfied
88Reviews
Based on 260 responses, the job of Customer Service Agent has received a job satisfaction rating of 3.71 out of 5. On average, Customer Service Agents are highly satisfied with their job.