Average Customer Service Agent Hourly Pay

$14.46
Avg. Base Hourly Rate (USD)
10%
$10.25
MEDIAN
$14.46
90%
$20.65

The average hourly pay for a Customer Service Agent is $14.46

Hourly Rate
$10 - $21
Bonus
$194 - $5k
Profit Sharing
$247 - $6k
Commission
$147 - $8k
Total Pay
$22k - $48k
Is Average Customer Service Agent Hourly Pay your job title? Find out what you should be paid
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What Do Customer Service Agents Do?

Customer Service Agent Tasks
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.
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Job Satisfaction for Customer Service Agent

3.7 out of 5
(316)
Highly Satisfied
83Reviews
Based on 316 responses, the job of Customer Service Agent has received a job satisfaction rating of 3.73 out of 5. On average, Customer Service Agents are highly satisfied with their job.

Gender Breakdown

Female
73.2%
Male
25.9%
Prefer to self-define
0.9%
This data is based on 679 survey responses. Learn more about the gender pay gap.

Common Health Benefits

Medical

65%

Dental

56%

Vision

51%

None

34%