Customer Service Agent in Atlanta, Georgia Salary

A Customer Service Agent in Atlanta, Georgia earns an average salary of $31,043 per year. People in this job generally don't have more than 20 years' experience.

$23,270 - $58,197
$23K
$30K
$58K
MEDIAN: $30,315
10%
50%
90%

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$10.32 - $23.36
$10
$14
$23
MEDIAN: $13.74
10%
50%
90%

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$0$58K
Salary $23,270 - $58,197
Bonus $3,250
Profit Sharing $1,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,439 - $52,000
  • Country: United States
  • Currency: USD
  • Updated: 11 Jan 2018
  • Individuals Reporting: 15
Hourly Data $0$23
Hourly Rate $10.32 - $23.36
Hourly Tips $3.75
Overtime $19.00
Annual Data $0$52K
Bonus $3,250
Profit Sharing $1,750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,439 - $52,000
  • Country: United States
  • Currency: USD
  • Updated: 11 Jan 2018
  • Individuals Reporting: 24

Job Description for Customer Service Agent

Customer service agents work in many types of private businesses, including at retail, insurance, and travel establishments. Customer service agents spend most of their time working with customers and clients to develop and strengthen business-customer relationships. These relationships are vital to the growth and prosperity of companies, as frustrated customers may not return for future business and the company could develop a bad reputation for poor customer care.

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Customer Service Agent Tasks

  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.
  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.

About Atlanta, Georgia

Fulton County, Georgia
463,875
Male:
223,960 (48.3%)
Female:
239,915 (51.7%)
Atlanta is the capital of and the most populous city in the U.S. state of Georgia, with an estimated 2015 population of 463,878. Atlanta is the cultural and economic center of the Atlanta metropolitan area, home to 5,522,942 people and the ninth largest metropolitan area in the United States. Atlanta is the county seat of Fulton County, and a small portion of the city extends eastward into DeKalb County. Atlanta was established in 1837 at the intersection of two railroad lines, and the city rose from the ashes of the American Civil War to become a national center of commerce. In the decades following the Civil Rights Movement, during which the city earned a reputation as "too busy to hate" for the relatively progressive views of some of its citizens and leaders compared to other cities in the Deep South Atlanta attained international prominence. Atlanta is the primary transportation hub of...
Atlanta:
$50,210
Georgia:
$51,244
$981
Atlanta:
$241,200
Georgia:
$159,300
4.8%

Customer Service Agent Job Listings

Key Stats for Customer Service Agent

Gender

Female
86 %
Male
14 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 2 votes.
1-4 years
41%
5-9 years
31%
10-19 years
26%
20 years or more
3%

Experience Affects Customer Service Agent Salaries

Experienced
▲43%

Mid-Career
▲9%

▼0%

National Average
$31,000

Skills That Affect Customer Service Agent Salaries

Customer Relations
▲7%


Data Entry
▲5%

Sales
▲5%

Insurance
▲2%

National Average
$31,000

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 2 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

1-4 years
41%
5-9 years
31%
10-19 years
26%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 65%
dental benefits
Dental: 52%
vision benefits
Vision: 48%
no benefits
None: 30%