The average hourly pay for a Customer Service Coordinator is $16.38.
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What Do Customer Service Coordinators Do?
A customer service coordinator works to provide a high level of customer service for an organization. Often, a customer service coordinator interacts with customers to answer their inquiries about products, accounts, and services. The coordinator also works to alleviate customer complaints and processes customer orders for products and services. They also work to ensure the accuracy of customer and business records by obtaining information from the customer; the information gathered also is used…Read more
Job Satisfaction for Customer Service Coordinator
Popular Employer Salaries for Customer Service Coordinator
The top respondents for the job title Customer Service Coordinator are from the companies TJ Maxx Inc, Capital One Financial Corp and Marshalls Department Stores. Reported salaries are highest at Verizon Wireless where the average pay is $22.50. Other companies that offer high salaries for this role include Ryder Systems, Inc. and Capital One Financial Corp, earning around $21.50 and $16.52, respectively. TJ Maxx Inc pays the lowest at around $11.12. Marshalls Department Stores and TJX Companies Inc also pay on the lower end of the scale, paying $11.19 and $12.37, respectively.
Customer Service Coordinator Job Listings
What Are Popular Skills for Customer Service Coordinators?
Skills in Data Entry and Customer Relationship Management (CRM) are correlated to pay that is above average. Skills that pay less than market rate include Phone Support, Customer Relations and Customer Service.
What is the Pay by Experience Level for Customer Service Coordinators?
An entry-level Customer Service Coordinator with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of $14.90 based on 45 salaries. An early career Customer Service Coordinator with 1-4 years of experience earns an average total compensation of $15.73 based on 570 salaries. A mid-career Customer Service Coordinator with 5-9 years of experience earns an average total compensation of $16.39 based on 309 salaries. An experienced Customer Service Coordinator with 10-19 years of experience earns an average total compensation of $17.24 based on 358 salaries. In their late career (20 years and higher), employees earn an average total compensation of $18.
Pay Difference by Location
Employees with Customer Service Coordinator in their job title in New York, New York earn an average of 21.5% more than the national average. These job titles also find higher than average salaries in Chicago, Illinois (10.3% more) and Indianapolis, Indiana (2.9% more). The lowest salaries can be found in Columbus, Ohio (6.8% less), Houston, Texas (6.8% less) and Atlanta, Georgia (2.3% less).
Years of Experience
This data is based on 1,465 survey responses.