Customer Service Manager Reviews

4.0
(1,062)
Highly Satisfied
Last updated Nov 22 2022
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Customer Service Manager Reviews

What is it like working as a Customer Service Manager?

February 2019
Mid of the road.
Customer Service Manager in Appleton:
Pros: Atmosphere
Cons: behind the times here
September 2022
Good but not great.
Customer Service Manager in San Diego:
Pros: I enjoy the culture and relationship with coworkers. Also have good medical benefits.
Cons: It is stressful and underpaid. It is effecting my health. Also fear in job security as a director above was laid off not too long ago. Corporate oriented instead of worker oriented.
November 2013
Ask your staff for input and then use their suggestions
Customer Service Manager:
The better you treat your staff, the harder they will work for you. Staff need to be appreciated and acknowledged and if they are happy, you will be happy.
January 2014
Conditions.
Customer Service Manager:
Pros: The flexibility of the work hours is pretty amazing. Being on the front lines gives you a great idea of the state of your company.
Cons: The nature of the job results in periods of extreme burnout especially during the busiest seasons.
January 2014
Corporate Culture, Work Flexibility, Office Conditions.
Customer Service Manager:
Pros: Corporate culture, work flexibility, office conditions, stress level, perks, the management.
January 2014
Large company.
Customer Service Manager:
National footprint with International corporate holdings. Opportunity to move.
January 2014
Customer Service Manager:
Pros: I like my current position because I work at a fast paced environment. The company also provides me with the opportunity to expand and practice my leadership skills.
Cons: The pay in no way compensates for the workload. Its just a glorified minimum wage.

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