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Last updated Sep 30 2021
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Customer Service Manager Reviews
What is it like working as a Customer Service Manager?
January 2019
Excellent position in a growing company.
Customer Service Manager in Roseville:
Pros: Ability to communicate and make an impact with Executives, motivate change.
Cons: Pay
July 2021
Difficult to obtain pay increase when workload and responsibilities increase.
Customer Service Manager in Coventry:
Workforce are retained. continously changing of staff causes undue stress and hard to retain longstanding staff as new staff starting on higher wage to recruit for role.
November 2013
Ask your staff for input and then use their suggestions
Customer Service Manager:
The better you treat your staff, the harder they will work for you. Staff need to be appreciated and acknowledged and if they are happy, you will be happy.
January 2014
Conditions.
Customer Service Manager:
Pros: The flexibility of the work hours is pretty amazing. Being on the front lines gives you a great idea of the state of your company.
Cons: The nature of the job results in periods of extreme burnout especially during the busiest seasons.
January 2014
Corporate Culture, Work Flexibility, Office Conditions.
Customer Service Manager:
Pros: Corporate culture, work flexibility, office conditions, stress level, perks, the management.
January 2014
Large company.
Customer Service Manager:
National footprint with International corporate holdings. Opportunity to move.
January 2014
Customer Service Manager:
Pros: I like my current position because I work at a fast paced environment. The company also provides me with the opportunity to expand and practice my leadership skills.
Cons: The pay in no way compensates for the workload. Its just a glorified minimum wage.
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