Customer Service Manager Reviews

3.8
(2,122)
Highly Satisfied
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Based on 2,122 responses, the job of Customer Service Manager has received a job satisfaction rating of 3.79 out of 5. On average, Customer Service Managers are highly satisfied with their job.
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Q: What is it like working as a Customer Service Manager?

December 2014
"Customer service should be the compelling reason for custome."
Customer Service Manager:
Time management & planning is key. Always be polite when dealing with customers, be friendly & emphathise.
December 2014
"Stressful."
Customer Service Manager:
Pros: Flexibility and a great work environment.
Cons: Stressful and long hours.
January 2015
"Making people happy, fixing things."
Customer Service Manager:
Pros: Helping people quit smoking. Helping make sure that customers receive the right product and are happy with what they receive.Making someone smile or laugh makes my day brighter.
Cons: Getting upset customers that yell and scream at you. Weather they are the ones that made the mistake when they placed the order or if it was our mistake when it went out the door.
January 2015
"I love my job."
Customer Service Manager:
Pros: Working with customers, running the front end, helping and teaching cashiers.
Cons: I think I should make more money than I do.Have two cashiers that make almost $13.00 an hour. I worked there for 5.5years, quit for one year to run our new business. Had to close it due to the recession.
February 2015
"Stressful constant."
Customer Service Manager:
Pros: Varied work, intersting people,
Cons: Not having enough time to get a good end result.
February 2015
"It is like any job it has good and bad days."
Customer Service Manager:
Pros: Job security I can go.into work knowing I have a job that will be there.
Cons: The unpaid benefits and lack of good employee relations.
February 2015
"Valvoline manager."
Customer Service Manager:
Pros: Working on cars and doing customer service. Supervising and doing daily business activities.
Cons: Not having reliable workers,