Customer Service Manager Reviews - Page 7

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Based on 1,863 responses, the job of Customer Service Manager has received a job satisfaction rating of 3.83 out of 5. On average, Customer Service Managers are highly satisfied with their job.
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Q: What is it like working as a Customer Service Manager?

May 2016
"It's not what you think it to be."
Customer Service Manager:
You rarely get time to manage its more admin tasks needs to be done the way the company have resources branches.
July 2016
Customer Service Manager:
Pros: I like the position I hold, I love the people I work with. I enjoy helping others and feeling like I hold a important role.
Cons: Feeling like I cant always express my option and concerns.
September 2016
"So so busy."
Customer Service Manager:
Be very patient and be ready for a fast paced office. You will have lots of responsibilities and will have to manage every aspect of the customers account. You will handle all complaint calls, new orders, Invoices etc.
October 2016
"Customer service."
Customer Service Manager:
Remain professional at all times. Listen to your customer.
November 2016
"How many hats I'd be wearing."
Customer Service Manager:
Don't sell yourself short when negotiating wages.
January 2017
Customer Service Manager in Honolulu:
Pros: I like the weather.
Cons: I dislike the cost of living and traffic.
January 2017
"Heavy traffic."
Customer Service Manager in Irvine:
Pros: Clean and safe.
Cons: Busy.