Customer Service Manager Reviews - Page 6

Highly Satisfied
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Based on 1,892 responses, the job of Customer Service Manager has received a job satisfaction rating of 3.82 out of 5. On average, Customer Service Managers are highly satisfied with their job.
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Q: What is it like working as a Customer Service Manager?

August 2015
Customer Service Manager:
Pros: I like the everyday interaction with our customers and employees. The company offers advancement opportunities.
Cons: Since my beginning with the company, they have made some changes that a lot of workers don't agree with.
October 2015
"Work hard to obtain your licenses."
Customer Service Manager:
Decide what your career path needs to be for yourself. Opportunities in service are limited and if you are not interested in being a producing financial adviser, income is limited.
November 2015
"Dealing with people."
Customer Service Manager:
Pros: Able to deal with people. Building relationships with customers. Be involved in coaching and mentoring employees,
Cons: Long hours, red tape, high internal reporting focus instead of internla people focus and external customer focus.
January 2016
Customer Service Manager:
Pros: Work hours flexibility, job security.
Cons: Poor leadership and relational skills from my direct manager.
January 2016
"Strenghtened your start up."
Customer Service Manager:
Understand the future of the Company, the day to day struggle, hours you will be putting into the job. Most importantly, you need to understand yourself, and if the passion you have is a good fit for the organization.
February 2016
"Stress levels."
Customer Service Manager:
Dont take it personal.
February 2016
Customer Service Manager:
Lead by example, lead from the front lines.