$12.00
Avg. Hourly Rate

Average additional compensation for this job:

Bonus

$1,200

Profit Sharing

$1,000

Commission

$2,300
$23,422 - $52,072
$23K
$35K
$52K
MEDIAN: $34,888
10%
50%
90%

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$8.93 - $16.71
$8
$12
$17
MEDIAN: $12.00
10%
50%
90%

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$0$52K
Salary $23,422 - $52,072
Bonus $107 - $5,564
Profit Sharing $1,000
Commission $2,300
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,211 - $38,211
  • Country: United States
  • Currency: USD
  • Updated: 12 Aug 2018
  • Individuals Reporting: 19
Hourly Data $0$24
Hourly Rate $8.93 - $16.71
Hourly Tips $0.40
Overtime $12.93 - $24.02
Annual Data $0$38K
Bonus $107 - $5,564
Commission $2,300
Profit Sharing $1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,211 - $38,211
  • Country: United States
  • Currency: USD
  • Updated: 12 Aug 2018
  • Individuals Reporting: 162

How much does a Customer Service Representative (CSR) make in Las Vegas, NV?

In Las Vegas, a Customer Service Representative (CSR) earns approximately $12.00 per hour on average. This is 13% less than the national average for a Customer Service Representative (CSR) which is $13.
Show More...

Job Description for Customer Service Representative (CSR)

A Customer Service Representative is a job that requires the ability to handle multiple tasks. They usually take incoming telephone calls and information over the telephone, but some Customer Service Representatives also make outbound calls to their customers. In most instances it is required to have a High school diploma, and in most cases an Associate degree in Arts or Business is highly desirable. In today's fast pace technology industry its required that most Customer Service Representatives have knowledge or experience in some computer base systems such as Microsoft Word, Excel, or Power point. Also being a certified typist is highly desirable because most of the time you will be inputting data into a data base system, and the company you work for want someone with typing experience and speed. There usually is a minimum typing speed word per minutes test that most Customer Service Representatives must take and pass. Customer Service Representatives work for many different companies from insurance companies, manufacturing corporations, cable corporations, rental industries, beverage industries, and many more companies. Also it is common that the majority of Customer Service Representatives work in call centers, and their co-workers are usually trained in the same programs as they are. They usually are seated in a cubicle, and a typical work hours could varies some ranging from Monday-Friday 8am to 5pm. However if you are working in a call center, they usually are opened 24 hours 7 days a week. In this case, you can work either first shift usually 7am to 3pm, second shift 3pm to 11pm, or third shift 11p to 7am. Customer Service Representatives also no longer have to be confined to a building, because a lot are now being offered the opportunity to work from home. (Copyright 2018 PayScale.com)


Customer Service Representative (CSR) Tasks

  • Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
  • First point of customer contact for general inquiries like pricing, products, scheduling etc.
  • Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.

About Las Vegas, Nevada

Clark County, Nevada
623,769
Male:
310,568 (49.8%)
Female:
313,201 (50.2%)
Las Vegas (/lɑːs ˈveɪɡəs/, Spanish for "The Meadows"), officially the City of Las Vegas and often known simply as Vegas, is the 29th-most populated city in the United States, the most populated city in the state of Nevada, and the county seat of Clark County. The city anchors the Las Vegas Valley metropolitan area and is the largest city within the greater Mojave Desert. Las Vegas is an internationally renowned major resort city known primarily for its gambling, shopping, fine dining, entertainment, and nightlife. It is the leading financial, commercial, and cultural center for Nevada. The city bills itself as The Entertainment Capital of the World, and is famous for its mega casino–hotels and associated activities. It is a top three destination in the United States for business conventions and a global leader in the hospitality industry, claiming more AAA Five Diamond hotels than any city in the world. Today, Las...
Las Vegas:
$49,676
Nevada:
$52,431
$983
Las Vegas:
$209,400
Nevada:
$221,400
5.7%

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $25,000 based on 61 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $28,000 based on 26 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $29,000 based on 23 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $34,000 based on 8 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
66 %
Male
34 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 30 votes.
Less than 1 year
3%
1-4 years
45%
5-9 years
19%
10-19 years
23%
20 years or more
9%

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲31%

▲9%

▲6%

National Average
$26,000

▼5%

Skills That Affect Customer Service Representative (CSR) Salaries

Insurance
▲14%

▲12%

Customer Relationship Management (CRM)
▲12%

▲7%


Microsoft Word
▲7%




Typing
▲1%

Microsoft Excel
▲1%

National Average
$26,000



Sales
▼4%

Spanish Language
▼13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 30 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
3%
1-4 years
45%
5-9 years
19%
10-19 years
23%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 65%
vision benefits
Vision: 64%
no benefits
None: 26%