Customer Service Representative (CSR) in Madison, Wisconsin Salary

The average pay for a Customer Service Representative (CSR) in Madison, Wisconsin is $14.10 per hour.

$37,526 - $45,000
$39K
MEDIAN: $38,952
50%

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$10.17 - $18.00
$10
$15
$18
MEDIAN: $14.72
10%
50%
90%

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$0$45K
Salary $38,952
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,184 - $44,282
  • Country: United States
  • Currency: USD
  • Updated: 16 Oct 2017
  • Individuals Reporting: 7
Hourly Data $0$22
Hourly Rate $10.17 - $18.00
Overtime $21.48
Annual Data $0$44K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,184 - $44,282
  • Country: United States
  • Currency: USD
  • Updated: 16 Oct 2017
  • Individuals Reporting: 19

About Madison, Wisconsin

Dane County, Wisconsin
248,956
Male:
122,596 (49.2%)
Female:
126,360 (50.8%)
Madison is the capital of the U.S. state of Wisconsin and the county seat of Dane County. As of July 1, 2015, Madison's estimated population of 248,951 made it the second largest city in Wisconsin, after Milwaukee, and the 84th largest in the United States. The city forms the core of the United States Census Bureau's Madison Metropolitan Statistical Area, which includes Dane County and neighboring Iowa, Green, and Columbia counties. The Madison Metropolitan Statistical Area's 2010 population was 568,593. Madison is one of only 5 platinum level bike cities in the US. Madison's origins begin in 1829, when former federal judge James Duane Doty purchased over a thousand acres (4 km²) of swamp and forest land on the isthmus between Lakes Mendota and Monona, with the intention of building a city in the Four Lakes region. When the Wisconsin Territory was created in 1836 the territorial legislature convened in Belmont, Wisconsin....
Madison:
$57,690
Wisconsin:
$55,638
$981
Madison:
$222,800
Wisconsin:
$168,300
3.5%

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a neutral trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 17 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 6 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $32,000 based on 8 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $35,000 based on 5 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
64 %
Male
36 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.
Less than 1 year
12%
1-4 years
42%
5-9 years
12%
10-19 years
27%
20 years or more
8%

Experience Affects Customer Service Representative (CSR) Salaries

National Average
$36,000

▼2%

Late-Career
▼2%

Experienced
▼9%

Mid-Career
▼16%

Skills That Affect Customer Service Representative (CSR) Salaries

Problem Solving
▲2%

Data Entry
▲2%

National Average
$36,000

Customer Service
▼1%

Customer Relationship Management (CRM)
▼1%

Call center operations
▼2%

Customer Relations
▼9%

Call Center
▼22%

Computer Service
▼31%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 4 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
12%
1-4 years
42%
5-9 years
12%
10-19 years
27%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 68%
vision benefits
Vision: 42%
no benefits
None: 21%