Customer Service Representative (CSR) in Wichita Salary

A Customer Service Representative (CSR) in Wichita, Kansas earns an average wage of $12.38 per hour. A skill in Typing is associated with high pay for this job. People in this job generally don't have more than 20 years' experience. For the first five to ten years in this position, wages increase modestly, but any additional experience does not have a big effect on pay.

$9.03 - $15.03
$9
$13
$15
MEDIAN: $12.52
10%
50%
90%

Add this chart to your site: 640px    300px

Hourly Data $0$20
Hourly Rate $9.03 - $15.03
Overtime $19.37
Annual Data $0$40K
Bonus $4,100
Commission $605
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,017 - $40,911
  • Country: United States
  • Currency: USD
  • Updated: 15 Oct 2017
  • Individuals Reporting: 35

About Wichita, Kansas

Sedgwick County, Kansas
389,955
Male:
192,354 (49.3%)
Female:
197,601 (50.7%)
Wichita (/ˈwɪtʃᵻtɔː/ WITCH-ə-taw) is the largest city in the state of Kansas and the 48th-largest city in the United States. Located in south-central Kansas on the Arkansas River, Wichita is the county seat of Sedgwick County and the principal city of the Wichita metropolitan area. As of the 2010 United States Census, the city population was 382,368; as of 2014, it was estimated to have increased to 389,965. In 2015, the estimated population of the Wichita metropolitan area was 644,610, and that of the larger Wichita-Winfield combined statistical area was 680,398. The city began as a trading post on the Chisholm Trail in the 1860s, then was incorporated in 1870. It subsequently became a key destination for cattle drives traveling north from Texas to access railroads, earning it the nickname "Cowtown". In the 1920s and 1930s, businessmen and aeronautical engineers established a number of successful aircraft manufacturing companies in Wichita including...
Wichita:
$46,894
Kansas:
$53,906
$734
Wichita:
$124,400
Kansas:
$141,200
3.3%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
3%
1-4 years
38%
5-9 years
26%
10-19 years
26%
20 years or more
8%

Experience Affects Customer Service Representative (CSR) Salaries

▲7%

Experienced
▲2%

National Average
$29,000

▼7%

Skills That Affect Customer Service Representative (CSR) Salaries

Typing
▲15%

Call center operations
▲10%

Microsoft Word
▲7%

Data Entry
▲5%

Customer Relations
▲1%

National Average
$29,000


Problem Solving
▼6%

Office Administration
▼11%

Call Center
▼20%

Phone Support
▼27%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
3%
1-4 years
38%
5-9 years
26%
10-19 years
26%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 67%
vision benefits
Vision: 59%
no benefits
None: 26%