Customer Service Representative (CSR) in Portland, Maine Salary

A Customer Service Representative (CSR) in Portland, Maine earns an average wage of $13.66 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$11.63 - $18.39
$12
$14
$18
MEDIAN: $13.77
10%
50%
90%

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Hourly Data $0$18
Hourly Rate $11.63 - $18.39
Overtime $18.00
Annual Data $0$39K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,046 - $39,045
  • Country: United States
  • Currency: USD
  • Updated: 16 Sep 2017
  • Individuals Reporting: 16

Find Out Exactly What You Should Be Paid

United States (change)

About Portland, Maine

Cumberland County, Maine
66,872
Male:
31,480 (47.1%)
Female:
35,392 (52.9%)
Portland is the largest city in the US state of Maine. Portland had a population of 66,881 in 2010. The Greater Portland metropolitan area is home to over half a million people, more than one-third of Maine's total population. The Old Port district is frequented by tourists, while Portland Head Light is also a destination. The city seal depicts a phoenix rising from ashes, which is a reference to the recoveries from four devastating fires. Portland was named for the English Isle of Portland, and the city of Portland, Oregon was in turn named after Portland, Maine. Native Americans originally called the Portland peninsula Machigonne ("Great Neck"). Portland, Maine was named for the English Isle of Portland, and the city of Portland, Oregon was in turn named for Portland, Maine. The first European settler was Capt. Christopher Levett, an English naval captain granted 6,000 acres (2,400 ha) in 1623 to found a...
Portland:
$52,139
Maine:
$51,494
$1,000
Portland:
$267,100
Maine:
$180,300
3.2%

Customer Service Representative (CSR) Job Listings

Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 14 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $29,000 based on 14 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $32,000 based on 10 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $35,000 based on 5 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
67 %
Male
33 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
1-4 years
40%
5-9 years
35%
10-19 years
10%
20 years or more
15%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲18%

Experienced
▲8%

National Average
$30,000

Mid-Career
▼2%

Entry-Level
▼7%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
▲6%

Customer Relationship Management (CRM)
▲4%

Customer Service
▲3%

Customer Relations
▼0%

National Average
$30,000

Phone Support
▼6%

Call center operations
▼7%

Problem Solving
▼8%

Call Center
▼8%

Microsoft Office
▼8%

Data Entry
▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

1-4 years
40%
5-9 years
35%
10-19 years
10%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 78%
vision benefits
Vision: 56%
no benefits
None: 17%
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