Customer Service Representative (CSR) in Knoxville, Tennessee Salary

A Customer Service Representative (CSR) in Knoxville, Tennessee earns an average wage of $12.34 per hour. The skills that increase pay for this job the most are Customer Relations, Phone Support, and Sales. Most people move on to other jobs if they have more than 20 years' experience in this field.

$30,252 - $42,700
$35K
MEDIAN: $35,000
50%

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$9.29 - $15.30
$9
$12
$15
MEDIAN: $11.78
10%
50%
90%

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$0$42K
Salary $35,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,412 - $39,453
  • Country: United States
  • Currency: USD
  • Updated: 17 Oct 2017
  • Individuals Reporting: 5
Hourly Data $0$19
Hourly Rate $9.29 - $15.30
Overtime $19.12
Annual Data $0$39K
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,412 - $39,453
  • Country: United States
  • Currency: USD
  • Updated: 17 Oct 2017
  • Individuals Reporting: 16

About Knoxville, Tennessee

Knox County, Tennessee
185,312
Male:
89,978 (48.6%)
Female:
95,334 (51.4%)
Knoxville is a city in the U.S. state of Tennessee, and the county seat of Knox County. The city had an estimated population of 185,291 in 2015 and a population of 178,874 as of the 2010 census, making it the state's third largest city after Nashville and Memphis. Knoxville is the principal city of the Knoxville Metropolitan Statistical Area, which, in 2013, had an estimated population of 852,715. The KMSA is, in turn, the central component of the Knoxville-Sevierville-La Follette Combined Statistical Area, which, in 2013, had a population of 1,096,961. First settled in 1786, Knoxville was the first capital of Tennessee. The city struggled with geographic isolation throughout the early 19th century. The arrival of the railroad in 1855 led to an economic boom. During the Civil War, the city was bitterly divided over the secession issue, and was occupied alternately by both Confederate and Union armies. Following the war,...
Knoxville:
$37,200
Tennessee:
$47,275
$772
Knoxville:
$125,900
Tennessee:
$150,600
4.3%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
67 %
Male
33 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.
1-4 years
29%
5-9 years
24%
10-19 years
43%
20 years or more
5%

Experience Affects Customer Service Representative (CSR) Salaries

▲16%

Mid-Career
▲5%

National Average
$26,000

▼2%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
▲20%

Phone Support
▲20%

Sales
▲19%

Typing
▲10%

Microsoft Office
▲7%

Computer Service
▲7%



Microsoft Excel
▼0%

National Average
$26,000

Call center operations
▼4%

Call Center
▼5%

Data Entry
▼7%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

1-4 years
29%
5-9 years
24%
10-19 years
43%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 62%
dental benefits
Dental: 62%
vision benefits
Vision: 54%
no benefits
None: 38%