Customer Service Representative (CSR) in Rockford, Illinois Salary

A Customer Service Representative (CSR) in Rockford, Illinois earns an average wage of $11.26 per hour. People in this job generally don't have more than 20 years' experience. A skill in Customer Relations is associated with high pay for this job.

$9.09 - $20.43
$9
$13
$20
MEDIAN: $13.23
10%
50%
90%

Add this chart to your site: 640px    300px

Hourly Data $0$20
Hourly Rate $9.09 - $20.43
Overtime $13.50
Annual Data $0$45K
Bonus $8,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,240 - $45,760
  • Country: United States
  • Currency: USD
  • Updated: 18 Sep 2017
  • Individuals Reporting: 16

Find Out Exactly What You Should Be Paid

United States (change)

About Rockford, Illinois

Winnebago County, Illinois
149,346
Male:
71,076 (47.6%)
Female:
78,270 (52.4%)
Rockford is the third largest city in the U.S. state of Illinois, the 171st most populous city in the United States, the largest city in Illinois outside of the Chicago metropolitan area, and the city of the 148th most populous metropolitan area in the United States. It is the county seat of Winnebago County and is located on both banks of the Rock River in far northern Illinois. According to 2010 census data, the City of Rockford had a population of 152,871, with an outlying metropolitan area population of 348,360, which was estimated to have decreased to 150,251 and 344,623, respectively, by July 2013. Settled between 1834 and 1835, Rockford was strategically positioned between Chicago and Galena and thus became suitable for industrial development. Rockford was notable for its output of heavy machinery and tools; by the twentieth century, it was the second leading center of furniture manufacturing in the nation,...
Rockford:
$40,720
Illinois:
$59,588
$695
Rockford:
$87,200
Illinois:
$180,300
8.3%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
85 %
Male
15 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
5%
1-4 years
32%
5-9 years
21%
10-19 years
32%
20 years or more
11%
ADVERTISEMENT
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
▲23%

Experienced
▲16%

National Average
$30,000

Entry-Level
▼7%

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relations
▲27%

Data Entry
▲2%

Problem Solving
▼0%

Customer Relationship Management (CRM)
▼0%

National Average
$30,000

Customer Service
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

Less than 1 year
5%
1-4 years
32%
5-9 years
21%
10-19 years
32%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 44%
dental benefits
Dental: 31%
vision benefits
Vision: 25%
no benefits
None: 56%
ADVERTISEMENT