Customer Service Representative (CSR) with Customer Relations Skills in Grand Rapids, Michigan Salary

The average wage for a Customer Service Representative (CSR) with Customer Relations skills in Grand Rapids, Michigan is $13.04 per hour. Most people with this job move on to other positions after 20 years in this career.

$20,978 - $37,642
$27K
MEDIAN: $26,680
50%

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$9.79 - $19.40
$9
$13
$19
MEDIAN: $13.05
10%
50%
90%

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$0$40K
Salary $26,680
Bonus $1,474
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,723 - $40,150
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 6
Hourly Data $0$21
Hourly Rate $9.79 - $19.40
Overtime $20.53
Annual Data $0$40K
Bonus $1,474
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,723 - $40,150
  • Country: United States
  • Currency: USD
  • Updated: 20 Sep 2017
  • Individuals Reporting: 16

Find Out Exactly What You Should Be Paid

United States (change)

About Grand Rapids, Michigan

Kent County, Michigan
195,099
Male:
95,669 (49.0%)
Female:
99,430 (51.0%)
Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County, Michigan. A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its more common modern nickname of River City refers to the landmark river for which it was named. The city and surrounding communities are economically diverse, based in the health care, information technology, automotive, aviation, and consumer goods manufacturing industries, among others. Grand Rapids is the hometown of U.S. President Gerald Ford, who is buried with...
Grand Rapids:
$41,857
Michigan:
$51,084
$830
Grand Rapids:
$122,000
Michigan:
$137,500
4.6%

Customer Service Representative (CSR) Job Listings

Key Stats for Customer Service Representative (CSR)

Gender

Female
44 %
Male
56 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 4 votes.
Less than 1 year
9%
1-4 years
45%
5-9 years
18%
10-19 years
9%
20 years or more
18%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Experienced
▲33%

Mid-Career
▲8%

Entry-Level
▲2%

National Average
$29,000

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 4 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

Less than 1 year
9%
1-4 years
45%
5-9 years
18%
10-19 years
9%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 67%
vision benefits
Vision: 33%
no benefits
None: 22%
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