Customer Service Representative (CSR) Reviews - Page 6

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Based on 6,851 responses, the job of Customer Service Representative (CSR) has received a job satisfaction rating of 3.65 out of 5. On average, Customer Service Representative (CSR)s are highly satisfied with their job.
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Q: What is it like working as a Customer Service Representative (CSR)?

September 2014
"To Be The Best Customer Service Representative."
Customer Service Representative (CSR):
Always stay positive. Follow up frequently - even when you don't have an answer. Do not tell the customer you cannot help - find the answer. Go outside the box or go the extra mile. LISTEN TO THE CUSTOMER. Check your work - mistakes not acceptable. Always know who you are speaking to, to follow up or later verification. Keep all communication trails. KNOW YOUR PRODUCTS. YOU'RE THE FIRST CUSTOMER CONTACT-MAKE A GOOD IMPRESSION.
September 2014
"Not good but also no bad."
Customer Service Representative (CSR):
Pros: It's a desk job, working in an air conditioned office.
Cons: Back pain ,neck pain, stressand and a whooping 9 hrs.
October 2014
Customer Service Representative (CSR):
Pros: People I work with are smart and are team players. Variety of work. Low stress level.
Cons: None.
November 2014
"Learn and Grow."
Customer Service Representative (CSR):
Take every opportunity to learn and grow with the challenges you face everyday. Do not be afraid to fail.
November 2014
"Coproate culture."
Customer Service Representative (CSR):
Pros: Helping people and taking orders.
Cons: Building trucks for deliveries.
November 2014
Customer Service Representative (CSR):
Pros: Flexible hours, hour lunches.
Cons: Sitting for 8 hrs a day, have to work some holidays, not moving around.
November 2014
"Boring, stressful."
Customer Service Representative (CSR):
Pros: Helping customers and talking to coworkers.
Cons: Working outside and no consistency.