Customer Service Representative (CSR) Reviews

Q: What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Seattle:
"Busy, Busy but happy."
Pros: What I like most about my job is the people. I have a very friendly, and supportive staff that I feel really care about me.
Cons: I think that my job requires a lot more work than one would think and thus that we are under paid.

Customer Service Representative (CSR) in Hammond:
"Business type setting, set 9-5 hours, medium stress level."
Pros: The one on one interaction with my banking customers, problem solving and assisting fellow coworkers in any way that I can.
Cons: My current boss and the company's lack of appreciation for employees.

Customer Service Representative (CSR) in Newport Beach:
"Good."
Pros: I enjoy working with people, I most enjoy feeling like I have helped people. My favorite part of my job is also my least favorite part of the job going into patient rooms and getting forms signed because I get a chance to brighten someones day and at the same time I can also see some intense medical stuff, no one wants to be at a hospital.
Cons: I think the worst part is seeing people who have really serious medical conditions on a regular basis. People come into the hospital that you don't see around town and they are in then hospital in condition that you wouldn't imagine.

Customer Service Representative (CSR) in Carrollton:
"Flexible."
Pros: Flexible hours, hour lunches.
Cons: Sitting for 8 hrs a day, have to work some holidays, not moving around.

Customer Service Representative (CSR) in Solon:
"Coproate culture."
Pros: Helping people and taking orders.
Cons: Building trucks for deliveries.

Customer Service Representative (CSR) in Santa Clara:
Pros: People I work with are smart and are team players. Variety of work. Low stress level.
Cons: None.

Customer Service Representative (CSR) in Columbia:
"Challenging."
Pros: I have supportive coworkers and the ability to work at my own pace throughout the day.
Cons: Amount of work to accomplish in a single day. Our equipment isn't ergonomically organized. Some co-workers think they're work Lead is more than others. We all have much to accomplish. We're expected to read minds and just know what they want done with certain things our that they're too busy to take a call and I have to take care of the callers issue that I may know nothing about but have to spend more time figuring it out.