Highly Satisfied
Last updated Jul 09 2025
Find out what you should be paid
Use our tool to get a personalized report on your market worth.What's this?
Customer Service Representative (CSR) Reviews
What is it like working as a Customer Service Representative (CSR)?
December 2017
Work like a dog, be paid like one.
Customer Service Representative (CSR) in Clearwater:
Sick Time could be longer. Mandatory 401K needs to go, this should be optional, not.forced. Overpriced insurance benefits need to go. You don't make enough to live on and yet they insist on mandatory participation in the 401K.
Decent vacation time but you end up using it to cover sick time.
November 2017
Good but hectic.
Customer Service Representative (CSR) in Mumbai:
November 2017
Ahmedabad is the largest city of Gujarat.
Customer Service Representative (CSR) in Ahmedabad:
Pros: Good educational institute, better lifestyle, malls, restaurants.
Cons: Traffic.
November 2017
Customer Service Representative (CSR) in Christchurch:
Pros: Everything is within Close proximity to everything.
Cons: Racist attitude towards other cultures.
November 2017
Level 1.
Customer Service Representative (CSR) in Cape Town:
Pros: Well the best part of my Job is the mere fact that I love to assist and aid not only the client but their business as well. The most interesting part of my job must be the mere fact that I deal with hundreds of different clients on a daily basis.
Cons: The supervisor to be quite frank.
October 2017
Close to home.
Customer Service Representative (CSR) in Elyria:
Pros: Drive time is low. Easy to get to work.
Cons: People in and around community steal.
October 2017
Had worse, had better.
Customer Service Representative (CSR) in Imperial:
Pros: Getting to know customers; enjoy working with most of my co-workers; flexible scheduling; variety of tasks helps alleviate boredom with the job; decent benefits (insurance, savings, vacation)
Cons: Company doesn't allow enough labor hours to allow employees time to accomplish tasks and they keep adding to our workload (for example: putting in kitchens); long term csr's can't get a raise if they are promoted because they are already making too much, so your choice is to either take on more responsibility for no more money or stay in your position and never grow; working on major holidays; no sick pay or personal days; can't keep the stores staffed; hourly pay is not good for the expectations the company has plus when they do raise the starting pay you end up with new employees making as much or almost as much as long term employees which is not fair; can be very stressful at times.
Customer Service Representative (CSR) Job Listings
Featured Content
‹
Remote Work
New research shows how to set pay for remote employees
Gender Pay Gap
New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education.
Compensation Best Practices Report
From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation.
Salary Budget Survey Report
See how organizations are shifting their salary budgets this year.
Retention Report
Get strategies you can use to retain top talent and learn how impactful employee retention really is.
Variable Pay Playbook
Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices.
›