Customer Service Representative (CSR) Reviews - Page 82

3.7
(1,873)
Highly Satisfied
Last updated Apr 16 2025
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Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?

October 2017
Customer Service Representative (CSR) in Perth:
Have no benefit package at the moment.
October 2017
Great City.
Customer Service Representative (CSR) in Oklahoma City:
Pros: Diversity in work type and environment
Cons: Parking in midtown
October 2017
Stressful some of the time overall like working here.
Customer Service Representative (CSR) in Nitro:
Pros: Working with the customers.
Cons: Management doesn't really listen to you when you have ideas or problems.
October 2017
Very biased.
Customer Service Representative (CSR) in Cincinnati:
Pros: Can find a job within 20 minutes from home.
Cons: Older and people of color are limited in getting a promotion in bigger corporations.
September 2017
Things to do.
Customer Service Representative (CSR) in Wellington:
Pros: I love that everything is close and there's public transport to most places. The views around the city are beautiful.
Cons: It's always windy and cold. There isn't very many career options in Wellington.
September 2017
Cost of living.
Customer Service Representative (CSR) in Mesa:
Pros: The commute time to work is short.
Cons: This whole city and valley is getting crowded.
September 2017
Great insurance benefits.
Customer Service Representative (CSR) in Lake Placid:
Pros: Benefits are culture are pretty good. 4 weeks of vacation for new full time employees.
Cons: Sales metrics are a little difficult but the customer survey metric is unreliable and ends up hurting employees who work hard and don't get credit from clients who They've helped and instead eat the rating the clients want to give the bank. I.E. The customer service was great BUT the bank is too far where I live so I'll give it a 5 out of 10.

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